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Prior to becoming Thought Industries’ VP of product marketing, Brian launched customer education programs for software companies as well as advised on best practices. Prior to his roles in education, Brian held several leadership positions in aviation, dedicating several years to helping international aid organizations deliver humanitarian relief to Afghanistan, Pakistan, and Iraq. Later, he led a marketing strategy team for GE Aviation.

Brian Childs

A customer training platform isn’t a retrofitted employee LMS: It’s a unique tool that was built for this exact need—customer learning.

Invest in a Platform Built for Customer Learning

Brian Washburn is the co-founder and CEO of Endurance Learning, a boutique instructional design company specializing in generating creative and unique instructor-led or e-learning programs for a client base that ranges from small nonprofit organizations to major Fortune 500 companies. He has been dabbling in the world of instructional design and corporate training for more than 20 years. It all began as a Peace Corps volunteer in Paraguay where he discovered the joys of standing in front of a group of participants, finding ways to engage them, and using flipchart to generate dynamic visual aids.Since then, Brian has worked mostly in the nonprofit sector, leading training teams that have been charged with world-changing missions that range from ensuring every foster child has a safe and permanent home to eliminating corneal blindness around the globe. Brian has developed and facilitated training programs in North America, South America, Europe, Asia, and Africa. Years ago he was named a “Top Young Trainer” by Training magazine, and more recently has served as president of the ATD Puget Sound Chapter.Brian can be found through his weekly blog Train Like A Champion, on Twitter (@flipchartguy), and is always happy to connect on LinkedIn. He lives in Seattle, Washington, with his two children and four fish.

Brian Washburn

This webcast focuses on the relationship between healthcare education and training and patient and provider satisfaction. We argue that high-quality training for patients and providers is synergistic, leading to mutual understanding and empathy, a strong working relationship that benefits both parties, and enhanced patient and provider satisfaction. We evaluate traditional approaches to patient and provider training, usually text-based, from a learning science perspective—the marriage of psychology and brain science. We show that text-based healthcare training content targets one learning system in the brain, is generally ineffective, and is especially ineffective in children, older adults, and in stressful or anxiety-producing situations (common in healthcare).
Next, we explore virtual reality (VR) approaches to healthcare education and training. We show that VR training approaches incorporate a broad set of learning systems in the brain in synchrony, including learning systems that are less affected by age, stress, or anxiety. We conclude that immersive technologies, like VR, provide cost-effective, scalable high-quality educational training tools for healthcare patients and providers that enhance satisfaction and performance.
In this webcast, you will learn about:

the emerging technology of virtual reality as applied in healthcare
the psychology and brain science behind VR technology
the potential for this technology to revolutionize education and training for patients and providers
some current use cases of this technology.


 

The Brain Science of Healthcare Patient and Provider Satisfaction and Why VR Provides an Ideal Solution

Margie Meacham, “The Brain Lady,” is a scholar-practitioner in the field of education and learning and president of LearningToGo. She specializes in practical applications for neuroscience to enhance learning and performance. Meacham’s clients include businesses, schools, and universities. She writes a popular blog for the Association of Talent Development and has published two books, Brain Matters: How to Help Anyone Learn Anything Using Neuroscience and The Genius Button: Using Neuroscience to Bring Out Your Inner Genius.She first became interested in the brain when she went with undiagnosed dyslexia as a child. Although she struggled in the early grades, she eventually taught herself how to overcome the challenge of a slight learning disability and became her high school valedictorian, graduated magna cum laude from Centenary University, and earned her master’s degree in education from Capella University with a 4.0.Meacham started her professional career in high-tech sales, and when she was promoted to director of training, she discovered her passion for teaching and helping people learn. She became one of the first corporate trainers to use video conferencing and e-learning and started her own consulting company from there. Today she consults for many organizations, helping them design learning experiences that will form new neural connections and marry neuroscience theory with practice.“I believe we are on the verge of so many wonderful discoveries about how we learn. Understanding what happens in the brain is making us better leaders, teachers, parents, and employees. We have no limits to what we can accomplish with our wonderful brains— the best survival machines ever built.”—Margie Meacham

Margie Meacham

Christine Cox a professor in the Center for Neurodevelopmental Disorders at the New York University Langone Medical Center. She received her B.A. in cognitive science and philosophy from Tulane University in New Orleans and her Ph.D. in cognitive neuroscience from the University of Arizona. Dr. Cox’s main areas of interest include the use of neuroimaging techniques (e.g., functional MRI) to investigate the neural correlates of social cognitive abilities in both neurotypical and clinical populations. Her research has focused on the neural correlates of empathy, emotion regulation, risk perception, and negative stereotypes and prejudice. She has taught classes on Morality in Childhood, Cognitive Psychology, Neuroimaging Methods, and Human Memory, and has guest lectured for NLI on the Social Neuroscience of Uncertainty and Ambiguity. Dr. Cox has published in international peer-reviewed journals such as Social Cognitive and Affective Neuroscience, NeuroImage, Biological Psychiatry, and PLoS ONE. She is a member of the Social and Affective Neuroscience Society, the Society for Neuroscience, the Organization for Human Brain Mapping, the Society for Personality and Social Psychology, the Cognitive Neuroscience Society, and the New York Academy of Sciences.

Christine Cox

Enrique Feldman is a public speaker, author, educator, entreprenuer, and 2-time Grammy Nominated Artist who's influence is worldwide. As the founder of the Global Learning Foundation, formerly the F.A.M.E. Foundation, he has led educational services for over 135,000 children and families since it's inception. As an entreprener, he is the co-creator of multiple pieces of intellecutal property, including Sumerian® (www.Sumerian.Life - inaudible tone technology), Sam the Ant®, and iBG® brain games.

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