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Courtney Clark is president of Accelerated Resilience. After a series of major struggles beginning in her mid-20s, she has built two successful businesses and is the author of two books, including her most recent book ReVisionary Thinking. She works with people who want to adapt faster and achieve more, and has spoken worldwide to organizations like Procter & Gamble, Dell, S&P, Humana, Cisco, and Cardinal Health.

Courtney Clark

To be truly resilient in the face of change and challenges, we have to be less committed to a specific version of life and instead be willing to rewrite the story. So how can you (or your organization) let go of your old plan and begin building a new

The Science of Changing Your Plans

ATD Career Week 2015 (September 21-25), sponsored by Degreed, offers a great line-up of activities. Indeed, no matter where you are in your career journey, there’s something for you!Early CareerIf you’re thinking about changing careers or getting into the field of talent development for the first time, don’t miss the webcast, “How to Get Started in Talent Development,” on Monday, September 21st at 12:00 p.m. Facilitator Marilyn Feldstein will review potential careers tied to talent development and how to match your skills with what employers seek. Mid CareerIf you’ve been wondering whether or not to pursue your CPLP certification, this webcast can help you make an informed decision. ATD Certification Institute staff Jennifer Naughton and Diane Daly will answer your questions on Tuesday, September 22nd at 3:00 p.m. during the webcast, “Is CPLP Certification Right for You?”   What’s more, all week long, we will provide FREE access to the ATD Career Navigator, a tool that enables you to evaluate your skills against the ATD competency model. Typically a member-only benefit, this tool can help you to assess your professional readiness for new opportunities, as well as identify skill gaps that you may have for your current position. Access to this valuable tool at www.td.org/atd-career-navigator.  \[You will need to login to the site, but you will not need to be a member if you use this link\]. EveryoneMost people don’t enjoy networking, or they are unsure how to do it effectively. Join Dorie Clark, one of our members’ favorite speakers, on Wednesday, September 23rd at 3:00 p.m. for the webcast, “Stand Out: Networking.”Also, nearly 70 percent of training is still delivered in instructor-led courses. Yet, there are currently more than 1,200 sources of learning content in dozens of formats, and workers are increasingly choosing options that fit into how they learn on the job. Join Eric VanDerSluis, Comcast's senior director of talent and professional development, and Todd Tauber, Degreed’s vice president of product marketing, for the webcast, “Reinventing L&D for the Next Generation of Learners,” on Thursday, September 24th at 2:00 p.m.Looking for a New Opportunity?If you’re looking for a new opportunity, be sure to sign up for our Virtual Career Fair on Tuesday, September 22nd from 12:00 to 3:00 p.m. Or check out the most recent job postings on the ATD Job Bank.Career Development HelpPerhaps your managers need help developing effective IDP’s for their employees? Check out the new TD at Work, “Managers Guide to Employee Development” for a primer on how to talk to employees about career and development plans.Finally, be sure to take a look at the TD at Work Career Management Collection for three great issues of TD at Work that address how to keep your career and personal life on track.

Access Career First Aid During ATD Career Week 2015

Organizations have historically been challenged to find a way to provide their managers with essential leadership skills in a way that is innovative, accessible, scalable, and relevant. With the explosion of learning technologies, opportunities abound to reach new generations of leaders with an incredible range of digitally enabled options. There is no scarcity of the micro-enabled ways leaders can learn how to improve their interpersonal leadership skills.
Except here is the problem—leader-learners need to keep the person in “interpersonal.”
We are wired as human beings to connect and learn through others, and an approach that eliminates this connection eliminates the most powerful aspect of leadership development. However, there are ways to reach across the technology and support human connection. Join us for an engaging webinar where Leah Clark, Director, Strategy and Development for GP Strategies, shares a thoughtful approach that’s not only learner-centric and leader-centric—it’s human-centric.
During this webcast, you will learn how leaders can embrace the convenience of digital learning while not losing sight of the human factor, and gain insights to help you:

Understand the foundational components of an impactful frontline leader journey.
Effectively blend a leader’s development journey that meets the demands of today’s digital world.
Ensure you keep human connection alive.

There is a way to have the best of both worlds.
 

Leadership Development: Human Connection Through Technology

Have you ever wondered if you’re on the right path? Or how to move your career forward? Today’s professionals are navigating in uncertain times, where career paths are no longer clear or predictable. Post pandemic circumstances continue to create moments of reflection and transformation that have many questioning what’s next for them.
Learn, and practice answering three questions designed to tap into your desire to reinvent yourself, navigate your careers in new and different ways, and bring more clarity to your journey. This webinar guides today’s professionals through a process to unlock an authentic picture of their future and be able to back it up with actions that can be taken today. As Talent and Development professionals, this process can be applied to their personal career journey as well as to help others in your organization.

In this webinar you will:

• Learn a three-step framework for creating career clarity.
• Practice a powerful activity to create an authentic career vision.
• Translate your career vision into a one-year goal.
 

3 Questions to Create an Authentic Career Path

Clare Jeong is a senior manager specializing in talent management. With a degree from Princeton University and a career rooted in fostering growth and equity within organizations, she’s passionate about cultivating environments where individuals can thrive and advance their careers. Her professional journey began in Learning & Development, where she honed her skills in facilitating transformative learning experiences and empowering individuals to reach their full potential. She has since transitioned into broader talent management roles focused on driving initiatives related to employee engagement; diversity, equity, and inclusion; performance management; and talent management. Clare is committed to creating inclusive cultures that celebrate diversity and empower all employees to thrive. 

 Clare Jeong

Have you ever wondered what truly lies at the heart of a successful coaching relationship? While methods and techniques are important, mutual respect and trust serve as the fundamental components of any successful coaching relationship. Coaching agreements, even the best ones, often fall short without these essential components. So, how can you, as a coach, create an environment where your clients feel valued, respected, and empowered to grow?1. Active Listening: The Gateway to UnderstandingActive listening is one of the most crucial skills in establishing trust and safety. Clients are more willing to open up and participate in the coaching process when they feel heard and understood. Active listening includes observing the client’s tone, body language, and underlying emotions in addition to hearing what they are saying. Often it involves hearing what the client is not saying. Coaching research highlights that active listening creates a safe space where clients can express themselves without worrying about being judged.Maintaining eye contact, nodding to indicate understanding, and briefly summarizing the client’s words to guarantee clarity are all important components of active listening. By doing this, you show them that you value their input, which in turn establishes trust and safety.2. Empathy: Connecting on a Human LevelOne’s ability to understand and connect with another person’s emotions is known as empathy. Empathy is crucial for developing solid rapport with clients in coaching sessions. Research suggests that clients are more likely to fully participate in the coaching process when they perceive their coach to be truly interested in their experiences and feelings.Empathy involves putting yourself in the client’s shoes and acknowledging their emotions without trying to fix or change them. It’s about being present and offering support in a non-judgmental way. Empathetic coaching, according to research, improves client outcomes by making clients feel understood and supported.3. Establishing Clear Boundaries: Defining the Coaching RelationshipIn a coaching partnership, mutual respect starts with clearly defined boundaries. By defining boundaries, you can make sure that the client and the coach are aware of the parameters of the relationship and what is expected of them. Establishing limits clearly helps to avoid misunderstandings and fosters a professional atmosphere where trust can grow.At the start of the coaching session, talk about expectations in order to set boundaries. Clearly define the roles and responsibilities of the coach and the client, and be open and honest about the boundaries of the coaching relationship. In addition to promoting respect, this clarity gives clients the confidence to take charge of their own journey.4. Consistency: Building Trust Through ReliabilityTrust in any relationship, including coaching, is based on consistency. Clients feel safe and confident in the coaching process when coaches exhibit consistency in their conduct, communication style, and approach. Consistency demonstrates reliability, which is crucial for building and maintaining trust.To guarantee consistency, be punctual, honor your word, and maintain a steady approach in your coaching sessions. Clients are more inclined to put their trust in a coach who is consistent and fosters a solution and growth-oriented atmosphere.5. Authenticity: Being Genuine in Your Coaching ApproachIn the coaching context, authenticity refers to being genuine to oneself and completely present with your clients. When a coach is sincere, it is apparent to their clients, and this authenticity builds greater connection and trust. Authenticity involves being honest about your thoughts, feelings, and experiences while maintaining professionalism.By being authentic, you show your clients that you are not just a coach but a real person who cares about their growth and success. This honesty encourages clients to be authentic in return, creating a coaching environment where mutual respect and trust can thrive.The Foundation of Successful Coaching RelationshipsCreating a culture of trust and respect in coaching is a continuous process rather than a one-time endeavor. You can establish a coaching relationship that enables your clients to realize their greatest potential by cultivating skills like active listening, empathy, boundary-setting, consistency, and authenticity. Never forget that developing a relationship of trust and respect with clients is the foundation of any successful coaching session. As you continue on your coaching journey, consider how you can further develop these essential skills. What steps will you take today to build stronger, more trusting relationships with your clients? 

5 Essential Skills to Strengthen Trust and Respect in Coaching Sessions

What is Demo Day? This free, half-day event offers you the opportunity to see live demos from leading authoring tools providers. Each 30-minute demo allows you to see the solution in action, ask questions, and request additional information. Selecting new technologies and programs for your organization is a tough decision and a big investment. Let ATD Demo Day help you learn about the benefits of a variety of options at once.
Who is it for?
Anyone who is implementing new technologies in their organization or seeking innovative solutions to enhance their e-learning and content creation. If you're in the process of selecting new authoring tools or looking to scale your organizations content creation, this event is for you.
Demo Day Agenda: (All times below are Eastern Standard Time)

11:55-12:00 pm ATD Introduction & Welcome
12:00-12:30 pm AI-Tool Kit: Your Personal Assistant to Streamline Content Creation (ELB Learning)
12:45-1:15 pm Simplify and Accelerate Knowledge Sharing in Your Organization (Easygenerator)
1:30-2:00 pm Discover the Power of the All-New Adobe Captivate (Adobe)


Session Descriptions: 
12:00-12:30 p.m.  
AI-Tool Kit: Your Personal Assistant to Streamline Content Creation
Discover how ELB Learning’s AI Tool Kit can transform your content creation process, helping you work faster and smarter. Shanmugam (Shan) Karuppusamy, VP of Product Development, will showcase each feature—from the AI-powered Asset Finder to the Speech Transcriber—demonstrating how to enhance the quality and clarity of your work. Whether you're creating training materials, assessments, or marketing content, this AI Tool Kit simplifies complex tasks and delivers professional results in minutes.
Join this session to:

Streamline Visual Selection: Learn how to use the AI-powered Asset Finder to quickly locate perfect images and videos from millions of assets, elevating your projects with ease.
Personalize and Simplify Content: See how the Avatar Generator and Text Rewriter enable you to create customized video content and improve text for clarity and precision without the hassle.
Accelerate Content Production: Discover how the Steps Writer, Questions Writer, and other AI tools can turn complex tasks—like creating quizzes, guides, and transcriptions—into simple, streamlined processes.

Speaker: Shanmugam (Shan) Karuppusamy, VP of Product Development, ELB Learning

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12:45-1:15 p.m.  
Simplify and Accelerate Knowledge Sharing in Your Organization

Designed for people without experience creating e-learning, Easygenerator makes content creation quick and easy with AI at its core. It also supports automated translation into 75 languages, ensuring your content is accessible to a global workforce. With over 50,000 users in more than 150 countries, including from companies like PepsiCo and Cisco, Easygenerator empowers subject-matter experts to create high-quality e-learning, decentralizing content creation across your organization.
Join this session to:

Discover how easy it is to turn knowledge into e-learning in minutes with EasyAI.
Find out how simple it is to translate your courses into 75 languages to support your global learners.
See how easy it is to add employees and subject-matter experts as co-authors to your courses and enjoy simultaneous collaboration to further enhance your content.

Speaker: Ignacio Ortiz, Enterprise L&D Advisor, Easygenerator
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1:30-2:00 p.m.  
Discover the Power of the All-New Adobe Captivate
Get ready for an exciting journey into the world of Adobe Captivate! Join us for a live demo where we’ll showcase the incredible features that make Captivate a game-changer for eLearning and all the cool interactions you can create with this powerful tool. From creating stunning responsive and interactive content, integrating multimedia into your courses, to making your courses accessible, you’ll see how easy it is to create content that captivates your audience. You will also get a sneak peak into our upcoming Gen AI innovations. Don’t miss out on this opportunity to elevate your eLearning game!
Join this session to:

Understand New Features: Gain insights into the latest features of Adobe Captivate, including streamlined workflows, enhanced interactivity options, and new templates.
Learn Techniques for Creating Interactive Content: Explore various techniques for integrating interactive elements, such as quizzes, simulations, and multimedia, helping attendees enhance learner engagement and retention in their eLearning modules.
Experience Responsive Design: Leverage the auto-responsive capabilities to create courses that automatically adjust for different devices devices, ensuring a consistent and engaging learner experience across all platforms. 

Speaker: Sharath Ramaswamy, Senior eLearning Evangelist, Adobe

ATD DEMO DAY: Authoring Tools

Talent analytics continues to be a practice that most HR leaders believe is an aspiration rather than a reality, particularly for predictive analytics. The real purpose of using advanced analytics is to simplify and clarify, not complicate your talent strategies. Additionally, the strategic credibility of human resources professionals is often rapidly advanced by embracing an analytics mindset and leveraging data to make better talent decisions. Data and analytics is shaping and evolving the way people think about making decisions in many areas of their life and business, and HR must evolve as well.
Whether your aspirations include building more meaningful metrics, providing interactive dashboards, or using predictive models to address critical talent challenges, this webcast will go beyond a focus on technology and tools, and provide HR leaders at each stage of their analytics journey with recommendations to drive business impact using data analytics.
During this webcast, we will discuss:

approaches for developing an analytics mindset and a culture of curiosity about talent
the art of interpreting and visualizing analytics outcomes
how to craft a compelling story to drive change, starting with where you are today, and how to achieve the talent future state.

Cornerstone’s analytics thought-leader, Jennifer Burnett, will provide you with practical ideas and actionable solutions to unlock these enabling factors necessary to successfully execute a winning talent analytics strategy.
 

The Evolution of HR: Embrace an Analytics Mindset to Unlock HR’s Potential

Three years ago, I left my job as a high school English teacher to return to the corporate arena. I accepted a position as a trainer for a technology company supporting the financial services industry. During my first few weeks on the job, I kept hearing my teammates discussing studying for the Certified Professional in Learning and Performance (CPLP) credential. When I asked about it, however, my manager told me I didn’t have to worry about the CPLP because it was for senior team members only. Yet a year later, I decided to obtain my certification as part of my professional development goals. Although I was excited to start this journey, I was also apprehensive—no one else on my team had successfully completed the Knowledge Exam or submitted a Work Product. I thought that if the veterans on my team had not been able to complete their CPLP certification, then my chances were slim at best.Nevertheless, I still wanted to give it a try. I wanted the distinction that comes with this industry-recognized certification. Additionally, obtaining this certification would complement my master’s degree in adult education and training, and really make my credentials stand out from the crowd. Unfortunately, I knew I would not be able to handle preparing for the CPLP while taking grad school classes, so I decided to take a four-month break from school and focus solely on the certification.I consider myself a good test taker, so I was fairly certain I would be able to pass the Knowledge Exam with the right amount of preparation. I studied for about two months, setting aside one to two hours a day, and I used a combination of resources. One of the most essential was the CPLP Certification Handbook. I wanted to make sure I was focusing my attention on the right things as I studied, so the handbook was a constant reference. I used the ATD Learning System as well, along with the flash cards. I also took the practice CPLP exam to gauge my comfort level with the test structure and content. I must admit, I did not do as well as I expected to on my first try.On testing day I felt pretty confident, but was still nervous. As I progressed through the test, I began to relax a little because I was familiar with most of the content. When I pressed enter to submit my last response, I said a little prayer and waited anxiously for my results. I almost jumped out of my seat and let out a squeal of joy when I saw the word pass on the screen!With the Knowledge Exam under my belt, I turned my attention to the Work Product. My first thought was to focus on training delivery because it seemed to be the natural choice—I am a trainer, after all. After some internal deliberation, however, I realized I enjoyed instructional design more.My first Work Product submission did not score high enough to earn me certification, unfortunately. I was very disappointed, but determined to see this journey to a successful completion. As I prepared my second submission, I went back the handbook numerous times to see where I had erred in my first attempt. I discovered I had failed to include a thorough needs analysis, communication documents, and a sustainable evaluation plan, among other key elements.Knowing I had time before the August 22 deadline to review and finalize my Work Product, the procrastinator in me waited until the last minute to mail my submission. This proved to be a big mistake. I had a last-minute client training request that required me to be on-site in a different state. Preparing for the training session and finalizing my Work Product at the same time pushed my stress level to an all-time high. For a brief moment I considered not sending in my submission because I didn’t feel confident in my final product. I brushed that thought away and got to the UPS store just in time for the final pick-up of the day. After handing over my package to the clerk, I let out a sigh of relief and began the waiting period until the scores were emailed.When the email came, I hesitated before opening it. I didn’t think I could handle another disappointing score, but to my relief I had passed! I was officially CPLP certified. This time I did jump out of my seat and let out a squeal of happiness. It was one of the best feelings I have experienced in my career. I am proud and honored to be part of the distinguished community of CPLP credential holders.Learn more about the CPLP Certification.

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