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Courtney Shelton Hunt, PhD, is an international consultant, speaker, teacher, and writer. As a digital era thought and action leader, she specializes in strategic and tactical guidance, digital transformation and optimization, training and coaching, and change management. Her background in business development, communications, human capital management, information technology, and academia, combined with her business acumen, enables her to provide a unique holistic perspective and strategic leadership to organizations. As the founder and principal of The Denovati Group, Courtney helps individuals and organizations increase their digital literacy and enhance their social and digital engagement, both externally and internally.

Courtney Hunt

Assessing Digital Literacy—A Framework for Developing a General Measure

How Much Is Digital Illiteracy Costing Your Organization?

June 2015 - TD Magazine

Leading in the Digital Era

Digital literacy is a critical component of learning in the digital era. Organizational leaders in general, and learning professionals in particular, must understand the digital competencies required for learning success. This webcast offers guidance for creating a digital culture and undertaking initiatives to increase digital literacy and enhance learning and development. 
After this webcast, you will be able to:

Assess employees’ baseline competencies.
Increase digital literacy through both formal and informal learning.
Identify and promote subject matter experts and digital mentors.
Create an infrastructure for ongoing digital development.


Helping Learners Learn in the Digital Era

When it comes to employee training, companies often face a tough decision: How do we ensure our teams continuously learn, develop skills, and stay engaged without overwhelming them (or ourselves)? If you’ve ever felt like you’re juggling too many pieces of a complex training puzzle, you’re not alone. The good news? An integrated learning system (ILS) could be the magic key to simplifying and supercharging your training program. Here are four ways an ILS can transform your employee training, making it more efficient, accessible, and engaging for your team.1. Centralize Your Training Content (Everything in One Place!)Picture this: You want your employees to access training materials, but half the resources are in email attachments, some live in a forgotten folder on the server, and a handful are buried in an external site. Not exactly the most efficient setup, right?An integrated learning system fixes this headache by centralizing all your learning materials into one easy-to-access hub. No more scavenger hunts for content—employees can access training videos, documents, assessments, and more from a single platform.How to Start: Organize your current training content into broad categories (for example, onboarding, technical skills, soft skills), then upload them to your ILS. Over time, you can add more specific courses based on employee needs.2. Make Learning Accessible (Anytime, Anywhere!)Today’s workforce is more flexible than ever. Between hybrid work schedules, remote offices, and mobile teams, training that fits into a rigid 9-to-5 window simply won’t cut it anymore. Employees want learning that’s accessible when and where they need it—and that’s where an ILS shines.With an integrated learning system, employees can access training materials from any device at any time. Whether at home on a laptop, on the bus with a phone, or during lunch with a tablet, learning becomes convenient and accessible.This flexibility not only increases engagement but also encourages self-directed learning. When employees can dip into training modules during their downtime, learning becomes less of a chore and more of an opportunity.Pro Tip: Communicate the benefits of “anytime learning” early and often to your employees and provide clear guidelines on accessing the system across devices.3. Track Progress and Measure Success (Say Goodbye to Guesswork)Measuring training effectiveness manually can feel like hitting a moving target. Did everyone complete the course? Are they applying what they’ve learned? How is it affecting the bottom line?With an ILS, you can track every step. Check course completion rates, pull up performance analytics, and make real-time adjustments. If employees are struggling, offer support or tweak the content. If a course is a success, expand it to more employees.Quick Win: Use your system’s analytics tools to create monthly or quarterly progress reports that show key metrics like course completion rates and employee performance improvements.4. Foster Collaboration and Engagement (Learning Is a Team Sport!)Training shouldn’t feel like a solo journey. With an integrated learning system, you can make learning a more collaborative and engaging experience. Many ILS platforms include features like social learning (think forums, chats, or discussion boards) where employees can share insights, ask questions, and collaborate with their peers.You can also create group challenges, reward participation with digital badges or points, and even host team-based learning events. This creates a sense of community and makes training feel more like a shared adventure than just another item on the to-do list.And let’s face it: A little healthy competition never hurt anyone. By introducing gamification elements (like leaderboards or completion badges), you can motivate employees to push themselves and stay engaged in their learning.Fun Tip: Launch a friendly competition among departments or teams to see who can complete the most training modules in a month. Offer a small prize or public recognition to the winners!Investing in an integrated learning system is one of the smartest moves for your employee training program. It simplifies content management, boosts accessibility, allows you to track progress, and makes learning a collaborative experience. Best of all, it does this in a way that’s both scalable and adaptable, whether you’re a small business just starting out or a large corporation expanding its offerings.

4 Ways an Integrated Learning System Can Transform Employee Training

Glenn St. Onge’s human resources journey began at the Hudson’s Bay Company, BC Transit, and WorkSafe BC. It was during his nine years in biotechnology that Glenn’s hunger for a different way to do HR was born. This hunger continued in his most recent role as head of HR at AFCC where it collided with coaching, which became his new passion.Glenn’s 2012 HR strategy envisioned coaching and leadership as a catalyst to unlock the potential of individuals, teams, and the entire organization. This vision resulted in a robust coaching and leadership culture. To balance his work life, Glenn loves to ride his bike, listen to audiobooks, hike the super-easy British Columbia trails, and travel.Glenn completed his coach training through the Training Institute and Gallup.

Glenn St. Onge

Entering his 23rd year with the Franklin Covey Company, Scott Miller serves as the chief marketing officer and executive vice president of thought leadership. He is the host of FranklinCovey sponsored On Leadership with Scott Miller — a weekly leadership webcast, podcast and newsletter that features interviews with renowned business titans, authors and thought leaders and is distributed to more than five million business leaders — as well the weekly radio program Great Life, Great Career with Scott Miller on iHeart Media’s KNRS 105.7. This radio program and podcast provides insight and strategies drawn from FranklinCovey’s leadership principles and from Miller’s career and personal life experience to assist listeners in becoming more effective as business leaders and to improve their personal performance.Miller leads the strategy, development, and publication of FranklinCovey’s bestselling books and thought leadership, which provide the framework for the company’s world-renowned content and solutions. He is the author of FranklinCovey’s upcoming, Management Mess to Leadership Success releasing in June, 2019 (Mango Media). He is also co-authoring Everyone Deserves A Great Manager, The 6 Critical Practices for Leading A Team, scheduled to be released in October 2019 (Simon & Schuster).In his previous roles as executive vice president of business development and chief marketing officer, Scott led the global transformation of FranklinCovey’s brand and prior to that as general manager of client facilitation services, Miller worked with thousands of clients and client facilitators in numerous markets in over 30 countries. He has presented to hundreds of audiences across every industry and loves to share his own, unique leadership journey, in today’s culture and world that greatly values unfiltered leadership.Miller joined the Covey Leadership Center in 1996 as a Client Partner with the Education Division, which focused on serving K-12 schools and higher education. He also served as the General Manager of FranklinCovey’s Central Region for six years in Chicago.Miller began his professional career in 1992 with the Disney Development Company (the real estate development division of the Walt Disney Company) as a founding member of the development team that designed the new town of Celebration, Florida.

Scott Jeffrey Miller

Mack’s passion is to help leaders engage the front line to improve the bottom line.In 1988, Mack began his career in the manufacturing industry on the front lines as an entry-level machine operator. He began attending college in 1995, graduating with highest honors in the Executive BBA program. As his career progressed, Mack grew himself into upper management and found his niche in lean manufacturing.Mack’s amazing and inspirational journey of personal transformation and professional growth allowed him to be promoted 14 times during his 20 year manufacturing career before he started his own Lean Manufacturing and Leadership Development firm in 2008.He discovered his passion for growing and developing people at all levels between 2005-2012 while logging more than 11,000 hours leading hundreds of leaders and their teams through process improvement (kaizen events), leadership development, organizational change, and cultural transformation.Mack co-founded Top Story Leadership with his wife, Ria, to provide motivational speaking, leadership development training, coaching, and consulting. They have published 20 books on personal growth and leadership development and are often featured keynote speakers at conferences and seminars. Regardless of the topic or audience, Mack and Ria most often speak and teach together providing their audiences a much more dynamic, humorous, and engaging experience.Mack and Ria had the privilege of joining John Maxwell in Guatemala as part of the nationwide cultural transformation initiative in 2013 where over 20,000 Guatemalan leaders were trained in just one week. One of the highlights from their speaking career was receiving an invitation from world renowned motivational speaker Les Brown in 2014 to speak at an event he was hosting in Los Angeles, CA.Mack developed and launched his very popular Blue-Collar Leadership℠ brand in 2016. Blue-Collar Leadership℠ is uniquely designed content specifically created to engage and develop the often overlooked, underappreciated, and underdeveloped front line blue-collar workforce, those who lead them, and those who support them. Mack has published three books as part of the Blue-Collar Leadership Series: Blue-Collar Leadership: Leading from the Front Lines, Blue-Collar Leadership & Supervision: Unleash Your Team’s Potential, and Blue-Collar Kaizen: Leading Lean & Lean Teams.Mack enjoys unleashing people’s potential by taking the complex and making it simple.

Mack Story

Rachel Karu’s personal journey as a recovering perfectionist inspired her to create Stepping Into More—a professional and personal development company, dedicated to supporting clients with their quest to unleash their purpose and passion in order to lead a fulfilling and empowered life. Karu has coached hundreds of successful leaders who supposedly have it all and yet feel empty and burned out. Previously, Karu served as human resources manager at EMI Music Distribution and the manager of organization development and training at Easton Sports. She earned an M.S. in counseling for business, industry, and government and a B.S. in business, with a specialization in human resources.  Karu achieved her coaching credential through the International Coaching Federation and is a Certified Strengths Coach with the Marcus Buckingham Company. She is president elect for the International Coach Federation, Los Angeles and leads the Westside Breakfast Special Interest Group for ATD.

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