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Cynthia Burnham is a Wall Street drop out, brain hobbyist, and the author of The Charisma Edge: A How-To Guide for Turning On Your Leadership Power. She is also an executive coach and leadership consultant who has been designated a member of the Marshall Goldsmith MG100 Coaches, and an Association of Corporate Executive Coaches Certified Master Coach.Called “life-altering” by clients, she speaks widely, conducts seminars, and coaches individuals to increased personal effectiveness, based on her lessons learned about confidence, power and charisma during 30+ years of highly-successful experience in corporate positions up to senior vice president/director of employee relations and learning at UBS Financial Services and independently with clients such as Booz Allen Hamilton, Pfizer, Thermo Fisher, Sony, Cisco, Hewlett-Packard, Allianz Global Investors, UCSD Health, and the RAND Corporation. She also speaks widely for forums and associations throughout the U.S.Ms. Burnham earned a BA in Creative Studies from University of California, Santa Barbara, and an MBA in Marketing from UCLA. She is also a Laughter Yoga teacher and professional singer. She lives in the mountains east of San Diego, and has a personal mission to help others become more confident, powerful and aware, while remaining true to who they are at their best, most authentic core.

Cynthia Burnham

Moderated by: Cynthia Burnham, Executive Coach
Panelists:
“Double-Whammy”: Erika Lamont, managing director of Connect the Dots Consulting, will discuss how to evaluate and give feedback to leaders who are new to the organization and not sharing—possibly ever—a physical space with their people or colleagues. How do you give them input to understand the organizational and leadership culture, set expectations for success, and give them feedback at critical points in this particularly challenging environment?

“Virtual Intelligence”: Susan Curtin, president and owner of Insights4Results, will look at the challenges of leadership in a remote environment and link that to how emotional intelligence, conversational intelligence, and the advantages and disadvantages of different styles may operate differently when not face-to-face. She will offer concrete tools as well as a feedback model related to empathy and authenticity in the virtual world and ideas for how to effectively display them.

"Respectful Feedback in the WFH World”: Gregg Ward, executive director and founder of the Center for Respectful Leadership and the CEO of the Gregg Ward Group presents practical, immediately usable techniques for respectfully managing difficult feedback, especially in virtual settings. He will conduct a roleplay using a model and clear language designed to create openness, decrease defensiveness, and build a greater sense of possibility.
 

Effective Feedback in a Remote Environment

This panel discussion will highlight opportunities for engaging employees during the continuing COVID-19 pandemic. Topics will cover strategies necessary to keep your employee value proposition high and thoughts on developing leaders in a remote environment.
Adena Johnston will moderate the presentation moderated.

Employee engagement during the COVID-19 pandemic (Tricia Naddaff)
Trends in L&D training, with particular reference to remote conditions (Cynthia Burnham)
Impact of technology, including loss of interaction in personal relationships (Eric Spencer)

Learning Points:

Increased employee engagement by leaders reinforcing purpose, limiting priorities, and targeting shorter-term goals as more employees report increased levels of weariness as the pandemic continues
Recognizing future trends in leadership and development training, evolving from the remote/work-from-home environment, broader societal trends, new cost-effective approaches to training, and changing employee expectations
Creative ways to leverage technology to reduce Zoom fatigue and to build, develop, and deepen relationships at work during these challenging times


Re-emergence or Resurgence - Talent Considerations Heading Into 2021

Most people want to think about their higher purpose. If you get clients thinking in those terms, it is easier for them to motivate and inspire themselves and others to change.

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