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Doug White

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Effective Delegation Enables Continued Growth

Managing Workers: Four Steps to Improving People Management Skills

Doug Stone is a founder and partner of Triad Consulting Group and a lecturer on law at Harvard Law School, where he has taught negotiation for almost 30 years.Through Triad, he does consulting for a wide range of organizations, including Fidelity, Honda, HP, Merck, and Turner Broadcasting, and has lectured at Apple, Google, Microsoft, and Pixar. Stone has worked with journalists in South Africa; diplomats at the former Organization of African Unity; police and community leaders in Springfield, Massachusetts; and doctors at UN/AIDS and W.H.O. He has also done consulting for Teach for America, the Ford Foundation, the Nuclear Regulatory Commission, the US State Department, the US Department of Justice, and the White House. Stone has taught difficult conversations for the justices of the Massachusetts Supreme Judicial Court as well as for 80 federal district court judges.Stone is co-author of two New York Times bestsellers: Difficult Conversations: How to Discuss What Matters Most, which has been translated into more than 25 languages, and Thanks for the Feedback: The Science and Art of Receiving Feedback Well. His articles on negotiation and conflict resolution have appeared in Harvard Business Review, the New York Times, Educational Leadership, Rotman Management Journal, and IT Metrics. He has appeared on many TV and radio shows, including Oprah, and was a keynote speaker at the 2006 World Negotiation Forum in Brazil.From 1988 to 1998, Stones was an associate and then associate director of the Harvard Negotiation Project, where he worked with Roger Fisher and other colleagues on the development of negotiation theory.Stone graduated from Brown University in 1980 and Harvard Law School in 1984. Prior to returning to Harvard, he practiced transactional and regulatory banking law at firms in Boston and New York.

Douglas Stone

Doug Ferreira Director of Sales Training and Development Blackboard Doug Ferreira has enjoyed a 20-year career in sales, sales management and sales training. Prior to joining Blackboard as the Director of Sales Training and Development, Doug led the sales training function at Oakwood Worldwide, the largest provider of corporate temporary housing in the world. While at Oakwood, Doug was recognized as a finalist for the 2010 Stevie Award for National Sales Training Manager of the Year, spoke at industry conferences hosted by The Conference Board and Miller Heiman, and had his work featured by Corporate Executive Board’s Sales Leadership Roundtable.

Doug Ferreira

Digital skilling and capability building are gaining momentum as L&D is tasked with future-proofing their companies. Top organizations—American Red Cross, McDonald’s, and Toshiba—are adopting tools and pathways for planning, scaling, and measuring major transformation while aligning with their employees’ needs and company cultures.
In this demo, you will see how these organizations:
• Embrace new technologies, content types, and sourcing methods to transform digital learning.
• Deliver on essential key performance indicators (KPIs), such as instructor productivity, ramp-up time, cost of training, downtime, and customer experience.
• Measure and scale these initiatives to gain organizational buy-in and strategic support.

DEMO: 3 Ways Top Organizations Are Transforming Their Digital Learning

As the CEO of Emergent Performance Solutions, Jennifer is a sought-after trust coach and organizational change expert with 25 years of experience in high-level change consulting. She helps organizations understand the impacts, processes, and feelings associated with change. She has a notable reputation for innovation, creativity, and reliability. Her entrepreneurial spirit balanced with years of practical experience provides opportunities to create fun and exciting experiences that produce desired results. She is considered an expert in emotional intelligence and uses this knowledge to coach, teach, and consult with uniquely complex organizations such as the Pentagon, Department of Homeland Security, HPE, Cisco, Indeed, Coca-Cola, tech start-ups, financial firms, and ministry leaders. She works to transform organizations and teams during critical times while ensuring the fostering of excellent relationships and collaboration. She considers herself a servant leader and enjoys that role both in business and her community. She is a published author, executive coach, Vistage Worldwide speaker, mother of two awesome adult children, and a dog and cat lover. She is a proud Radford University grad and member of Alpha Sigma Alpha. She lives with her (retired Army 1SG) husband of 29 years in Loudoun County, Virginia Learn more about her company at emergentps.com | Jennifer Stanford | LinkedIn

Jennifer Stanford

Instructional Designer, Rosendin Electric Kayla has six years of experience working in the L&D function at Rosendin, starting as a summer helper in 2017 and returning in 2018. Kayla graduated from San Jose State University, California, in 2019, earning a BA in psychology and a minor in human systems Integration. At that time she began her role as a training coordinator and progressed to her current role as an instructional designer in 2023. Kayla facilitates and manages two organization-wide programs, including CoreClarity, a strengths-based program for individuals and teams, and the SURGE program, an assistant project manager development program designed to help APMs progress toward the role of project manager. In addition to program facilitation, Kayla facilitates and develops content for nontechnical training classes, both virtual and in-person, while continuing to support L&D leads in the West. Kayla lives in San Jose with her son, dog, Maxx, and box turtle, Cletus. One wouldn’t guess, but it’s the turtle you need to watch out for (sneaky little guy).

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