ATD Footer Logo

July 2017 - The Public Manager

Eric Keller is the project lead for the Partnership for Public Service and Accenture 2017 report, The Most Important Customer: Improving the Citizen Experience with Government.

An Interview with Eric Keller

Eric Keller is a program manager for research at the nonprofit Partnership for Public Service. He can be reached at EKeller@ourpublicservice.org.

Eric Keller

February 2017 - The Public Manager

The Office of Management and Budget is a small agency, but it can help the Trump administration solve the puzzle of how to accomplish its big goals.

The Crucial Role of OMB

Jon Wolper interviewed Eric Keller of PPS about the new report Government for the People: The Road to Customer-Centered Services.

The Road to Customer-Centered Government Services

Dear Public Manager: Pay Attention to Collaboration and Customer Service

May 2016 - The Public Manager

Supported Employees Mean Satisfied Customers

Summer 2015 - The Public Manager

Streamlining Government Services in the Digital Age

Even with the best tools at hand, and elite sellers on the roster, sales managers can struggle to hit the mark. Our research reveals three main ingredients of effective sales management—a model for top-performing sales managers.

Search results for 'Eric Keller'

Categories

Refine By

Search results for 'Eric Keller'

Categories

Refine By

Role

Topic

Industry