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George Kent

Training is a System

Change management is one of the 23 capabilities in the Talent Development Capability Model and is part of the Impacting Organizational Capability domain.

Change Management Is a Vital Capability for TD Professionals

Ken O’Quinn offers highlights from the almost 30 leaders who met at Yale to hone management skills.

Leaders Meet to Hone Skills at First ATD/Yale Management Event

The Business Case for Mindfulness

Developing Beyond Competence to Excellence

Trayonna Floyd Hales is director of talent and performance for Warner Bros. Discovery (formerly WarnerMedia), a premier global media and entertainment company. Trayonna currently leads a team supporting the talent and performance management experience of 20,000+ employees. In previous roles, she developed talent and leadership development strategies for major defense companies including BAE Systems and Northrop Grumman. Trayonna was published in ATD Magazine (April 2019) on challenging the learning status quo. She’s been honored as a 2021 Northern Virginia 40 Under 40 Honoree and as a 2019 ATD “Up & Coming” Talent Development Professional. Trayonna is a 2019 graduate of Leadership Fairfax and the chair of the Young Professionals Advisory Council (YPAC) at Cornerstones, a non-profit based in Reston, Va. She earned her master’s in human resource development from The George Washington University. Trayonna lives in Northern Virginia with her husband Ken and enjoys the performing arts, yoga, and spending time with her family.

Trayonna Floyd Hales

Prioritizing everyday acts of kindness in education is critical to support individual well-being, societal impact, and organizational success, and we are all a critical piece of the solution. George Mason University launched the Mason Chooses Kindness initiative in 2020 to inspire its community to engage in intentional kindness by doing caring and generous deeds every day. They are now working tirelessly to encourage others outside our community to do the same. Why? Kindness is always the right thing to do for society, especially in a world that has been termed “on fire,” and research links kindness-centered cultures to positive business outcomes for society, indicating that fostering inclusive, kindness-based cultures is an essential leadership skill. At the Costello College of Business at George Mason University (Costello), they passionately believe leaders educated in environments where kindness reigns are more likely to carry that value into the workplace and navigate a complex and diverse world in ways that benefit society at large. An extensive (and growing) body of research has revealed direct correlations between kindness-centered corporate cultures and positive business outcomes. For example, Mandy O’Neill, professor of management at Costello and senior scientist at George Mason’s Center for the Advancement of Well-Being, has conducted research on this topic. She and her colleagues have found that organizations with cultures of “companionate love” (affectionate bonding between co-workers) can weather higher levels of collective anxiety without incurring increased operational costs or experiencing greater employee burnout, which can have a societal ripple effect. Education can and should happen everywhere — thank you ATD for accentuating this point— therefore our ask for each of you is to intentionally embed kindness into your daily interactions personally and professionally. We challenge you to think when you see less-than-kind behavior, to stop and ask yourself “If not ME, then who?” and act to lead with kindness to affect those around you. The following is excerpted from George Mason University’s 30 Days of Kindness Calendar.An Individual Roadmap to Kindness:Give someone a genuine compliment.Take a break to prevent burnout.Ask someone what they enjoy doing (and consider doing it with them).Practice active listening.Give thanks before a meal.An Organizational Roadmap to Kindness:Identify kindness champions.Align with strategy.Secure commitment from leadership.Foster true engagement.Measure progress. For more details, refer to our article in AACSB Insights. The ripple effect of doing so is proven. And as Adam Grant so nicely stated in his book Think Again, “When we think about how to plan our lives, there are few things that take priority over happiness…it’s one of the three unalienable rights in our Declaration of Independence.” Yet how many of us intentionally create steps to make this happen in our personal and professional lives? If not you, then who? Be the change. 

An Approach to Intentional Kindness: “If Not Me, Then Who?”

Amy P. Kelly, SHRM-SCP, SPHR is a Human Resources & Talent Management Executive. She builds award-winning employment brands, corporate universities, leadership development programs, and organizational well-being strategies. She is a Certified High-Performance Consultant, Master Trainer, and Executive Coach who works with executives to develop exceptional talent and cultures that drive maximum individual and organizational ROI.Amy is a graduate of the Leadership Coaching for Organizational Well-Being Program at George Mason University’s Center for the Advancement of Well-Being and brings all her work in Human Resources, Learning and Development, Business Development, and Coaching to develop industry-leading executives and their teams in alignment for organizational vision, mission, and goals. Amy also designs and leads Leadership Wellness, Emotional Intelligence, and Women's Leadership Programs for companies and universities.Amy is a Global Facilitator for ATD in the areas of high-performance consulting, training, change management, and human performance improvement. She holds multiple certificates from ATD programs including:ATD Master Performance ConsultantATD Change ManagementATD Creating Leadership Development ProgramsHuman Performance ImprovementAmy is the Lead Consultant, speaker, and trainer for The Jon Gordon Companies and co-author of "The Energy Bus Field Guide" a roadmap to fueling your life, work, and team with positive energy.You can find Amy believing in people and partnering to build great leaders and organizations in all aspects of life - whether it is at home with her husband and four children, in her community, or in businesses all over the world. It is her passion to believe in people and work alongside them to drive performance at the highest levels possible.

Amy P. Kelly 

Beth Cabrera is the author of Beyond Happy: Women, Work, and Well-Being and a senior scholar at George Mason University’s Center for the Advancement of Well-Being. As a writer, researcher, and speaker, she helps individuals achieve greater success and well-being. Beth’s leadership development programs focus on strengths, purpose, mindfulness, and workplace well-being. After earning her PhD in industrial and organizational psychology from the Georgia Institute of Technology, she earned tenure as a management professor at Universidad Carlos III in Madrid, Spain. Beth later taught at Arizona State University and conducted research at the Thunderbird School of Global Management. Read her blog at www.cabrerainsights.com or follow her on Twitter @bethcabrera.

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