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Jack A. Hill

Undetected Employee Incompetence

Coordination Puts Muscle Into Cooperation

Jack A. Hall

Thebenefits Of A OneMan Training Department

Jack Wilson leads the Learner Advocacy team at Cisco, focused on improving the learner experience, training impact, and understanding the "voice of the learner." Jack has over 15 years of experience in learning and development, creating innovative training solutions for companies such as Cisco, Microsoft, P&G, and others. His work has won two Brandon Hall gold awards for custom e-learning simulations. Jack has also been an adjunct faculty member in the Instructional Systems Technology (IST) department at Indiana University and co-wrote a chapter on training games and simulations for ISPI’s Handbook of Human Performance Technology (3rd edition). Jack has an M.S. degree in Instructional Psychology and Technology and a B.S. degree in Education from Brigham Young University. He also completed his doctoral coursework in IST at Indiana University.

Jack Wilson

Measure talent development success with a proven 5-level evaluation framework . Learn to design evaluations, analyze data, and establish evidence to show the impact on business goals. 

 Evaluating Learning Impact Certificate

Clint Pulver is an Emmy Award–winning, motivational keynote speaker, author, musician, and workforce expert.A professional drummer for more than 20 years, he has played with headlining fellow musicians at venues like the Vivint Arena, the Stadium of Fire, and the Kodak Theatre (now Dolby Theatre) in Hollywood. In 2010 he founded the Utah Valley University (UVU) drumline known as the Green Man Group, which he directed for six years and went on to direct the drumline for the NBA’s Utah Jazz until 2015.Clint was featured in BusinessQ magazine as one of their top 40 under 40 list as a premier corporate keynote speaker. He has appeared on America’s Got Talent and in feature films with actors such as School of Rock’s Jack Black and Napoleon Dynamite’s John Heder.Known as the leading authority on employee retention, Clint helps organizations retain, engage, and inspire their team members from the front desk to the board rooms and everyone in between. He expertly helps audiences navigate generational complexities, communication challenges, leadership missteps, and cultural cues.As the president and founder of the Center for Employee Retention, Clint has transformed how corporations like Keller Williams, AT&T, and Hewlett-Packard create lasting loyalty through his work and research as “The Undercover Millennial.” For more than a decade, he has been a self-motivated entrepreneur who is well-versed in business start-up, leadership, sales management, management training, and helping teams grow multi-million-dollar accounts. He uses that experience to create teachable relationship and business strategies based on trust, service, support, connection, and consistent follow-through.Clint strongly believes that a single moment in time can change a person’s life. He has traveled the world speaking to a wide spectrum of diverse audiences, challenging them to dream, excel, connect, and believe—both in themselves and in the power of others. Clint has dedicated his heart, his messages, and his business to helping organizations understand the younger generation and helping the younger generation better understand themselves by living a life of significance, rather than just a life of success. His mantra: “It’s not about being the best in the world . . . it’s about being the best FOR the world.”

Clint Pulver

Donald Kirkpatrick originally presented four levels of training evaluation. Jack Phillips proposed a fifth level, ROI. The levels presented in the document are not sequential and not of equal importance. Ideally, we should focus on the level of evaluation that aligns with our organizational goals and the primary focus of our key stakeholders.

Levels of Evaluation

Bruce Aaron, PhD, has more than 20 years of program evaluation experience, and has presented at international conferences of organizations such as ASTD, ISPI, SALT, AERA, FERA, EERA, AEA, and The Psychometric Society. Aaron has authored or co-authored dozens of presentations, articles, chapters, and books, including Isolation of Results: Defining the Impact of the Program with Jack Phillips, and a chapter for The ASTD Handbook of Measuring and Evaluating Training.

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