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Jack Phillips, PhD, chairman of ROI Institute, is a world-renowned accountability, measurement, and evaluation expert. Jack provides consulting services for Fortune 500 companies and major global organizations. He also regularly consults with clients in manufacturing, service, and government organizations in 70 countries.The author or editor of more than 75 books focused on measurement and evaluation, he conducts workshops and presents at conferences globally. Jack has been recognized and awarded for his work by numerous professional organizations, including receiving the 2022 Association of Talent Development (ATD) Talent Development Thought Leader Award with his wife and ROI Institute co-founder, Patti P. Phillips, PhD.

Jack J. Phillips, Ph.D. 

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Measuring Return on Investment Certificate

Measure talent development success with a proven 5-level evaluation framework . Learn to design evaluations, analyze data, and establish evidence to show the impact on business goals. 

 Evaluating Learning Impact Certificate

An overview of ATD Measuring Return on Investment Certificate by Jack J. Phillips, PhD.

ATD Measuring Return on Investment Certificate

May 2024 - TD Magazine

Leadership development impact depends on three stakeholder groups.

Make the Connection Between Outcomes and ROI

Studies show that virtual learning often breaks down when measured at the application level (using what was learned) and impact level (the business impact connected to learning). There are four key reasons this happens.

Virtual Learning Often Fumbles on Application and Impact

Designing Virtual Learning for Application and Impact

A proactive approach is a logical extension of some evaluation systems. Talent development professionals can do this by implementing five straightforward steps.

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