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James Wilson is sales director at XLN Business Services—a telecoms, card processing, energy, and insurance supplier in the United Kingdom. He joined XLN in July 2009 from Inova Ltd, an offshore e-commerce company, where he was managing director. Previously, he was chief executive and then chairman of Officepoint Group, and chief executive of Clic2, the digital solutions company that services the SME market in Europe.  James likes awards (he’s helped XLN win 12), as well as seeing success on the faces of his team when they destroy a sales target!

James Wilson

Human + Machine: Reimagining Work in the Age of AI leads us through some of the basic questions we’re asking each other about AI.

AI: Mind-MELDS With Our Learners and Our Machines

James Wilson offers three key strategies for ensuring customers receive a consistently high level of service, while getting people up to speed on an expanding sales team.

Maintaining Service Values in an Expanding Sales Team

Academic Credentials a Challenge to Training

James R. Wilson

May 2018 - TD Magazine

Training for Mission Success

Jack Wilson leads the Learner Advocacy team at Cisco, focused on improving the learner experience, training impact, and understanding the "voice of the learner." Jack has over 15 years of experience in learning and development, creating innovative training solutions for companies such as Cisco, Microsoft, P&G, and others. His work has won two Brandon Hall gold awards for custom e-learning simulations. Jack has also been an adjunct faculty member in the Instructional Systems Technology (IST) department at Indiana University and co-wrote a chapter on training games and simulations for ISPI’s Handbook of Human Performance Technology (3rd edition). Jack has an M.S. degree in Instructional Psychology and Technology and a B.S. degree in Education from Brigham Young University. He also completed his doctoral coursework in IST at Indiana University.

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