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Jeanette Harrison is a corporate knowledge management and learning executive known internationally for aligning performance support solutions to enable corporate growth, meet revenue expectations, and transform organizations through her work in providing enhanced employee value drivers. Jeanette has a well established track record of designing and implementing world class solutions in challenging global environments resulting in performance and productivity improvements. She is a pioneer in promoting women in technology through the organizational programs that she has created. Jeanette is a recognized thought leader and change agent in building collaborative solutions that embrace people, process, and technology. Currently, Jeanette is the Vice President of Enterprise Learning & Development for Pitney Bowes Inc. She is chartered with creating and leading the new global organization responsible for all knowledge and skill development initiatives. While serving as the Vice President of the American Express Learning Network, she was chartered with training all employees serving American Express’ customers through performance support strategies and solutions. As Director of Knowledge and Learning at Intel, she was responsible for providing performance support strategies and solutions to manufacturing employees worldwide. She previously served as Vice President of Strategic Planning and Business Development for National Computer Systems. An active supporter of ASTD, Jeanette is serving as the Chair of the ASTD Talent Management Task Force. Jeanette holds a doctorate in Public Administration from the University of Southern California, a Master of Higher Education Administration and Bachelor of Arts from American University in Washington, D.C., and is an Executive Coach from the Hudson Institute.

Jeanette Harrison

This webcast is based on the recently released report from ATD and the Institute for Corporate Productivity (i4cp), Instructional Design Now: A New Age of Learning and Beyond. The report explores a learning landscape rich in emerging opportunities, populated by professionals eager to create and unleash content that drives employee development and organizational performance.
Report author and i4cp senior researcher Carol Morrison is joined by Nanette Temby of Novartis Pharmaceuticals’ field skills development—sales training and development team. The webinar offers an overview of key findings from the study and explores the instructional design work enabling mobile delivery of advanced sales training via virtual classrooms at Novartis. The presenters will also discuss strategies used by Novartis to help training-team members learn new skills to keep pace with evolving learning technologies and instructional design techniques.

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