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Jim Cucinotta is CEO of Halo Health International. He is an innovative healthcare leader who helps both the patient and healthcare provider/organization become successful through better communication and education. This helps increase patient satisfaction, positive outcomes, and revenue generation—making it a triple win.

Jim Cucinotta

Jim Cucinotta offers several ways healthcare providers can use education and engagement efforts to get buy-in from patients.

Increase Patient Compliance Through Education and Training

To combat Dr. Google, you need to turn your practice into a “Learning and Service Center.” Jim Cucinotta explains how.

4 Ways You Can Be Better Than Dr. Google—and Improve the Patient Experience

How to change visual and communication aspects of your culture and office surroundings—all with the goal of adding more “optics” that you care.

Better First Impressions With Patients Leads to Longer Lasting Care

The key to patient experience is changing the perceived culture of indifference in care. When the Consumer Assessment of Healthcare Providers and Systems (CAHPS) and other survey tools are provided to patients, they ask patients about the aspects of their experiences that are important to them.
The goal of this webcast is not to tell healthcare employees to smile more. It is to look at the visual aspects of healthcare culture and surroundings and work to add better visibility to the fact that your employees truly care about patients. This webcast will discuss “optics” issues that contribute to:

improved patient experience
increased patient satisfaction
focused patient education
better patient communication
motivated employees
higher return on investment through patient and employee engagement.


Changing the Perceived Culture of Indifference in Care

Clinical, marketing, IT, and talent development departments traditionally do not mix well. Clinical focuses on its immediate patient needs. Marketing is interested in the next patient. IT slows everyone down. And talent development scares everyone.
But, there is one thing that they can agree on: The patient experience, engagement, safety, and satisfaction are the keys to success for a health system.
The goal of this webcast is to help administrators in these departments learn how small investments in digital communication technologies will:

Increase the level of patient education.
Improve the discharge planning process.
Enable better patient navigation.
Increase patient engagement and communication.
Standardize training for satellite offices and hospital-based employees.
Improve patient satisfaction surveys.
Provide a healthy return on investment.


Finally, Something Clinical, Marketing, IT, and Talent Development Can Agree On

Everyone is using fancy buzzwords like patient engagement, patient satisfaction, patient education, and population management to describe the process of helping patients understand “why.” By increasing your focus on education, training, and development, your team and patients will become better informed on the “why”—as in, “Why should I care?”
This webcast will provide strategies in improve both team and patient education, and how these strategies will improve the key measures of any health system or practice:

patient satisfaction
patient engagement
return on investment
decreased readmissions.
 


Increase Patients' Compliance Through Education and Training

Googling symptoms has become commonplace, making it easy for people to self-diagnose. But using “Dr. Google” as a go-to source for health and wellness information can be dangerous.
This webcast will show you to provide better continuity of care and become the source patients go to first. You’ll learn how to invest in better patient education and a simple, but effective social media presence.

 Objectives:
• Understand how to become the online resource for your patients’ needs.
• Learn how growing your professional social media presence will help direct current and potential patients to you.
• Transform your practice from reactive to proactive education.
• Increase patient experience, engagement, and satisfaction through a more interactive approach to care.
 

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