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John Castaldi is a training professional who works for Impact Learning Systems, an organization that provides customer service training. He has more than 12 years of corporate training experience with a focus on management and communications skills development.
By John Castaldi on 8 Jun, 2012
By John Castaldi, Ceil Tilney on 8 Jun, 2013
What is Demo Day? This free, half-day event offers you the opportunity to see live demos from five leading coaching solutions. Each 30-minute demo allows you to see the solution in action, ask questions, and request additional information. Selecting new technologies and programs for your organization is a tough decision and a big investment. Let ATD Demo Day help you learn about the benefits of a variety of options at once. Who is it for? Anyone who is currently searching for innovative coaching solutions using AI, is interested to transform their leadership development and organization with coaching, or is scaling and automating enterprise coaching programs. Demo Day Agenda: (All times below are Eastern Standard Time) 11:55-12:00 pm ATD Introduction & Welcome 12:00-12:30 pm Three Ways AI Is Transforming Coaching (Strategy AI) 12:45-1:15 pm Build Great Workplaces Through Leadership Coaching (Progress Coaching) 1:30-2:00 pm Unlock Coaching Success: The Missing Ingredient Revealed (Coaching.com) 2:15-2:45 pm Three Coaching Skills to Try Today (Erickson Coaching International) Session Descriptions: 12:00-12:30 p.m. Three Ways AI Is Transforming Coaching Strategy AI is an industry-leading artificial intelligence platform that empowers talent management teams with private, secure, and powerful AI tools to deliver personalized training to employees within their daily workflow. We provide AI solutions and change management tools your team needs to successfully adopt AI. Discover how managers can use AI to streamline and enhance the coaching of their employees. Join this session to: Improve performance improvement by leveraging AI insights drawn from multiple sources, including successful habits of peers and previous role holders, to boost employee performance. Boost personal development by removing complexity and enabling individualized skill development needed to achieve career goals. Align with business goals by dynamically guiding employees to focus on tasks that support the ever-evolving business objectives. Speaker: Andrew Leong-Fern, Founder and CEO, Strategy AI LLC --------------------------------------------------------------------------------------------------------------------------------------------- 12:45-1:15 p.m. Build Great Workplaces Through Leadership Coaching In today's fast-paced world it's never been more evident that leaders need to coach their employees. AI is not coming, it's here and it's prompting a disruption in the coaching industry. Progress Coaching has developed a thoughtful approach and platform that helps workplaces deliver coaching training and application to organizational challenges. Join this session to: Discover a coaching framework to help leaders apply coaching to real-world challenges successfully. Explore practical strategies for training, support, AI implementation, and coaching cohorts that drive coaching success, and much more. Identify a real-world application called CoachApply that helps deliver training to support artificial intelligence all in one place making workplace coaching easy. Speaker: Tim Hagen, Chief Coaching Officer, Progress Coaching --------------------------------------------------------------------------------------------------------------------------------------------- 1:30-2:00 p.m. Unlock Coaching Success: The Missing Ingredient Revealed Discover how to revolutionize your coaching practice with Coaching.com's innovative technology. Learn to overcome common challenges like multiple systems, scheduling conflicts, and data management. This webinar will showcase how leading organizations have streamlined their coaching operations and reveal the secret to scaling your practice by reducing complexity. Join us to explore the missing ingredient that will transform your coaching business and set you up for sustainable growth and success. During this event, you will learn: How to address common pain points in coaching practices, such as managing multiple systems, scheduling conflicts, and coordinating data, to create a more efficient workflow. Leveraging Technology for Growth: Discover how to use Coaching.com's technology to operationalize and scale your coaching practice without necessarily adding more coaches, allowing for sustainable business expansion. Streamlining Coaching Operations: Explore real-world examples from leading organizations on how they've optimized their coaching processes, and gain insights on implementing similar strategies in your own practice or internal coaching program. Speakers: Rosette Cataldo, Chief Revenue Officer, Coaching.com and Joe Smart, Customer Success Manager, Coaching.com --------------------------------------------------------------------------------------------------------------------------------------------- 2:15-2:45 p.m. Three Coaching Skills to Try Today Ready to experience the impact of solution-focused coaching? In this quick and practical demo, you will learn three essential coaching skills from an international coaching school. Discover powerful questioning techniques, debunk common coaching myths, and gain insights from top companies like Google, Lenovo, and SAP on how to apply solution-focused coaching in an organizational setting. Plus, all attendees will receive a special invitation to hone their coaching skills. Join this session to: Conduct a solution-focused coaching conversation. Ask powerful questions that unlock resourcefulness. Compare coaching models used by top performing organizations and identify how to measure their effectiveness. Speaker: Nadezhda Mihaylova, PCC, Facilitator and Talent Development Expert, Erickson Coaching International
23 Sep, 2024
The ATD research report Change Agents: The Role of Organizational Learning in Change Management states that seven in 10 leaders experienced at least one major organizational change in the past two years. Of that group, 60 percent saw three or more transformations, and 25 percent reported six or more. For most organizations, the new normal is constant change. This shift demands leaders take a more holistic approach to performance advancement.How do talent development leaders keep up with ever-changing business environments in ways that support evolving employee performance needs? The best leaders put in place an organization-wide, performance-based ecosystem that includes wide-ranging solutions from formal and informal content strategies. This might include assets ranging from personalized learning paths to just-in-time support for frontline managers, and all are generally supported by technology systems.At the ATD Forum 2018 Fall Lab held September 18-20 at BMO’s Institute for Learning in Toronto, 75 senior learning leaders from 33 companies and representing varied industries connected, collaborated, and shared cases. They focused on using the big-picture performance needs of employees to reimagine system-wide opportunities to support them using a variety of approaches and methods. The overarching aim of the Lab was to create an engaging and interactive environment for Forum members to learn from each other, to experiment with new approaches, and to build professional relationships.The defining attribute of a Lab is immersion in the culture, space, and work of the host member. This was unique at BMO because of its campus facility where all services are onsite: the learning center, meeting rooms, hotel rooms, social center, gym and swimming pool, all-inclusive dining, and even an English tea garden. In addition to the physical amenities, customer service was premier. Gina Jeneroux, CLO and keynote speaker, set the context for the experience by talking about how they are future-proofing the BMO workforce using upskilling, bold reskilling, and building a culture of continuous learning. BMO also provided a deep dive into their human performance continuum concept and model. This was supplemented with intimate discussions and behind-the-scenes insights on using e-books, video stories, and microlearning.A management consultant industry member shared some of their new science of learning research on “learning in the future” to advance more effective self-directed learning and how this builds on their motto of “Time away for learning and learning all of the time.” A manufacturing member provided insights for advancing employee learning using their learner-centric model focusing on experiences, exchanges with colleagues, and formal learning, following the 70-20-10 framework. This practice incorporates the Fuse technology.A member from the healthcare industry incorporates Dr. Clayton Christensen’s “work to be done” theory, and from this perspective the organization uses functional, social, and emotional dimensions to focus designing for the patient-experience, thus advancing the employee performance capability. A member in the retail industry shared their story of employing a three-pronged approach: AGILE, using action-mapping, and deploying a rapid development platform.Supplementing these case studies and practices was a pop-up activity by a government organization where small groups built a helicopter—while wearing blindfolds. From a facilitated processing of the experience, participants were able to understand and “see” how to implement Gottfredson and Mosher’s 5 Moments of Need for learning. The group provided ideas for addressing performance challenges with access to cascading levels of support delivered in a variety of ways.None of these opportunities happen in organizational transformations without technology to enable and support. Because the Forum is vendor-free, the Tech Roadshow provided the opportunity for users to discuss and demonstrate a variety of learning technologies to advance human performance, from LMSs to aggregators and integrators. Rather than a marketing pitch from vendors, this session featured experienced users providing information on why they selected the technology, how they are using it, the pros and cons of the functionality, and their lessons learned.William Duggan’s creative strategy approach via a treasure hunt process was used as the overall approach to tie all of this experience together. Starting with a card sort to crowdsource the most critical elements for advancing employee performance, participants used an Insight Matrix form to individually capture data from “what works scans” research as they heard about the various cases and practices. This approach is very different from many innovation practices. Instead of brainstorming untested ideas, this approach researches proven best practices for each of the specific elements identified. The individual data was analyzed, synthesized, and documented at the table level. The small groups then used creative association to design “big idea” solutions for volunteer clients based on combining examples or precedents from the various elements.At the end of the two-day Lab, participants had the following:Access to 12 workable big ideas for advancing employee performance, including the team that designed the solution.Connections with (and written bios for) 74 other senior talent leaders interested in advancing employee performance.Personal experience using the Duggan creative strategy process.Access to all of the documentation, including the instructions and deliverables from the session.If your organization is one of the 70 percent that have at least one major transformation a year, being able to engage in interactive experiences like Forum Labs might be just the ticket to help you enable your workforce to be future-ready. The ATD Forum’s next Lab, hosted by American Airlines, will focus on culture as a competitive advantage and will be held in Dallas, February 26-28, 2019. Join us for this opportunity to connect, collaborate, and share! Visit www.td.org/forum for more information.
By MJ Hall on 1 Nov, 2018
In this webcast, Sara Hopkins, Paradigm Learning’s senior director of custom learning solutions, will discuss why engaging, in-person, game-based onboarding solutions empower new employees and help jump-start their new roles. She will be joined by Jessica Harrison and Michelle Ratcliffe of Protiviti, one of Fortune magazine’s Top 100 Places to Work, and an organization that has created a comprehensive onboarding program with an in-person, game-based solution at its core. You will also learn about: making new hires feel oriented versus making them feel empowered and welcomed balancing online and in-person components of the onboarding spectrum cascading a consistent message across a global audience jump-starting organizational culture through a reimagined onboarding platform. Be sure to join us for this dynamic webcast!
10 May, 2016