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Karen Hebert-Maccaro is presently chief learning experience officer of O’Reilly Media, responsible for leading and managing the organization’s learning strategy. In this capacity, she oversees the management and development of learning initiatives and programs for O’Reilly Online Learning, the company's learning and training platform and manages both creation and curation of content to innovate new learning experience products both on and off the platform.Prior to joining O’Reilly she was in various talent management roles, including vice president of people development and chief learning officer for companies in both biotechnology and healthcare technology. Karen holds a PhD from Boston College, an EdM from Boston University, and a BA from the University of Massachusetts.

Karen Hebert-Maccaro

Successful leaders help their team bridge skill gaps and stay ahead of change. The average shelf life of a skill is now less than five years. It’s no longer possible, even if it were cost-effective, to recruit new employees to close all skill gaps. And relying solely on HR or L&D to deliver needed learning is a mistake. A leader’s ability to foster adaptability and reskill team members efficiently is not only about readiness, it is also about retention, engagement, and innovation. Becoming a learning-focused leader is a force multiplier for individuals, teams, and organizations.
In this free 60-minute webcast, Karen Hebert-Maccaro, chief learning experience officer at O’Reilly will:

Show you how to build a culture of learning and adaptability in your workplace.
Explain the science behind “performance adjacent learning behavior” and why this may be the most effective way for your employees to upskill while they work.
Explore ways to develop learning-focused leadership in yourself and others.
Identify how to amplify the impact of learning focused leaders in your organization. 


The Power of Learning-Focused Leadership

Significant resources are being allocated to training and development across most organizations, but many companies still find themselves unsure of results. The return on investment formula is a financial calculation, but learning is a human behavior and needs a human calculation. L&D can’t prove ROI using the same methods other parts of the business do. So how can L&D professionals prove investments in employee development actually produce results?
In this webcast, Karen Hebert-Maccaro, chief content officer at O’Reilly, will:

Explain why ROI needs to be redefined for learning initiatives and the narrative shifted from causation to correlation.
Discuss how to correlate learner engagement with other critical organization metrics to tell an important story about the value of L&D investments.
Show you how to leverage Kirkpatrick’s model of assessment and create a targeted strategy around level three and four assessments.
Provide guidance on how to talk with your business leaders and other stakeholders about learning and argue “table stakes, not sweepstakes.”


The ROI Dilemma: Measuring Results of Your Learning Programs

Orienting performance management around learning and development across the cycle from goal setting to feedback to development planning will shift the purpose and the impact of a performance management process.

Reimagining Performance Management as a Learning Experience

Building a culture of coaching among your company’s managers is vital to keeping employees engaged and reducing churn. Train your managers to build trust, personalize your coaching tactics, mentor beyond your direct reports, and advocate for stretch goals.
During this event you will learn to:

Unlock your manager’s potential so their team’s team’s potential is maximized
Use concepts like psychological safety to encourage a culture of coaching and mentorship
Gain the tools to teach Karen Heber-Maccaro’s “coaching math” framework to your managers so they become better coaches

Primary Capability Covered: Coaching
Participation in this event, either live or recorded, can be reported for one (1) point on your application for initial certification or recertification of your APTD or CPTD credential. 

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