ATD Footer Logo

Keith Keating is a senior director of GP Strategies supporting General Motors’ Center of Learning. With a career spanning more than 20 years in learning and development, Keith Keating holds a master’s degree in leadership and has experience in instructional design, leadership coaching, operations management, and process transformation. More recently, Keith has been leading GP Strategies’ clients on the development and execution of their global learning strategies. Regardless of the role, at the heart of everything Keith does centers around problem solving. He studied design thinking at MIT’s Sloan School of Management and found it was a perfect tool to add to his problem-solving toolkit. Since then, Keith has been using design thinking to help clients tap into understanding and resolving unmet customer needs.

Keith Keating

How and where we work may change in the future, but employee engagement will always be a personal equation.

5 Evergreen Strategies for Employee Engagement in the Future Workplace

September 2019 - TD Magazine

Learner feedback was positive. Survey results were good. General Motors turned to design thinking to discover how they could be even better.

On the Road to Continuous Improvement

Spring 2019 - CTDO Magazine

The argument: Design thinking is a valuable tool for L&D professionals.

Design Thinking—L&D Friend or Foe?

You’ve probably heard about design thinking—maybe you’ve read an article or watched an online video. But then what? How do you apply the principles and make an impact? How are companies actually applying design thinking, and what business results come from it? Design thinking is not just a trendy buzzword; it’s a proven and practical method to create human-centered solutions.
During part 2 of a two-part webcast series, Keith Keating, senior director of Global Learning Strategies, walks you through a detailed design thinking case study for an initiative he led in 2018 for a Fortune 500 company. Keith will address activities in each of the five phases, sharing best practices and lessons learned that helped his team uncover the voice of the learner and readjust their learner experience strategy based on the results of the initiative. Whether you are new to design thinking or an experienced practitioner, this webcast will benefit you as he illustrates successes that can result as well as pitfalls and challenges. Understanding case studies will help you jump-start your transformative journey from being a theoretical learner to a design thinking practitioner.
In this webcast, you will learn about:

best practices for preparing and conducting successful empathy interviews
best practices for a successful ideation session
five visual thinking tools used to support the case study
five lessons learned from the case study.


Design Thinking: From Theory to Application (Part 2: Application Use Case)

You've probably heard about design thinking—maybe you've read an article or watched an online video. But then what? How do you apply the principles and make an impact? How are companies actually applying design thinking, and what business results come from it? Design thinking is not just a trendy buzzword; it's a proven and practical method to create human-centered solutions.
During part 1 of a two-part webcast series, Keith Keating, senior director of Global Learning Strategies, shares a thorough look into the principles of design thinking in an easy-to-understand format. Using practical examples and stories, this webcast will provide you with a solid foundational understanding of design thinking and ideas for ways you can apply it within your own organization. Keith has taken his theoretical design thinking education from MIT and brought it to life with Fortune 500 companies to help create learner-centric experiences, products, and processes. He will help you jump-start your transformative journey from being a theoretical learner to a design thinking practitioner.
In this webcast, you will learn about:

the value of design thinking and why more companies aren't using it
practical design thinking stories from Fortune 500 companies
the top five design thinking best practices for you to drive business results
five L&D ideas for applying design thinking.


Design Thinking: From Theory to Application (Part 1: Theory)

Unlearning involves the giving up or abandonment of knowledge, actions, or behaviors. It is not about forgetting; it is about the ability to choose an alternative mental model or paradigm.

Harness the Power of Unlearning

One of the biggest reasons virtual environments are not successful is the lack of engagement.

Tips for Keeping Virtual Learners Engaged

Adaptive leadership means seeing changes not as obstacles, but as opportunities to focus on being ready. By focusing on these three main adaptive leadership traits, you can become a more flexible and adaptable leader.

3 Traits of Adaptable Leaders

Design thinking is a five-phase approach that can vary, but the core mindset is the same: understand the people and problem and take action.

Search results for 'Keith Keating'

Categories

Refine By

Search results for 'Keith Keating'

Categories

Refine By

Role

Topic

Industry