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In Person with Lenn Millbower

Lenn Millbower, the Mouse Man™ and author of Care Like a Mouse, teaches Walt Disney inspired service, leadership and training. Everything Disney touched seems magical. It isn’t. It’s method. Lenn saw that method up close. He spent 25 years at Walt Disney World: Epcot Operations trainer, Disney Studios stage manager, Animal Kingdom opening crew, and Disney Institute, University, and Entertainment management. Now—via consulting, keynoting, training and instructional design services—he shares methods that help organizations, leaders and learning professionals make their own magic.

Lenn Millbower

Using Music As a Training Tool

July 2020 - ATD Links

Musical Matchups

Walt Disney proclaimed it started with a mouse. Others dismissed Mickey Mouse things as small, frivolous, and unimportant.

Great Leaders Make Mickey Mouse Decisions

November 2022 - TD Magazine

Disney managers adopt and live out a people-first mindset.

Management Lessons From the Happiest Place on Earth

32 New Year’s Resolutions for Learning

ATD Links September 2021 - ATD Links

Whether you are conducting virtual sessions, live trainings, or team meetings, question-and-answer (Q&A) opportunities can undo the success of any learning event. Listed below are seven tips to help you conduct more effective Q&As.

7 Tips for Effective Question-and-Answer Sessions

July 2021 - ATD Links

The use for a prop you select should place it in an original situation. Just as comedians create humor by turning conventional thought patterns inside out, your use should place the prop in an unexpected context. As Walt Disney once said, “Give them

The OFFBEAT Prop Placement Filter

April 2021 - ATD Links

There’s an old saying: “A picture is worth a thousand words.” Props are visual clues that convey information without words. If a script calls for an actor to read a newspaper, the act of holding a newspaper tells the audience what the actor is doing.

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