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Lynette Gillis, PhD, is a cognitive and educational psychologist and an internationally recognized authority in the design, development, and evaluation of workplace learning. For almost four decades, her career has focused on improving existing design and evaluation methodologies to help organizations such as Harvard Business Publishing maximize the effectiveness and impact of their learning investments. Her deep understanding of learning and cognition is buttressed by decades of practical, firsthand experience designing and evaluating learning products and practices.Gillis has conducted several hundred evaluations of learning programs and led major national learning research initiatives—work carried out in almost all sectors of the economy. In 2011, she was named a Fellow of Canada’s largest national training body, the I4PL. She is the author of Quality Standards for Evaluating Multimedia and Online Training (McGraw-Hill, 2000) and a frequent speaker and workshop facilitator.

Lynette Gillis

July 2020  - TD Magazine

Use business impact mapping to demonstrate the chain of events through which learning improves business outcomes.

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