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Margaret Spence on Measuring the Effectiveness of DEI Training

Margaret Spence's unwavering belief in the transformative power of inclusion has led her to create The Inclusion Learning Lab, an organization dedicated to helping businesses create more inclusive work environments. As a transformational keynote speaker, author, business strategist, and visionary, Margaret has over two decades of experience guiding organizations toward their goals and creating sustainable change through strategic action.Margaret's business-advisory firm is known for its expertise in human resources compliance, talent development, diversity and inclusion, and women's leadership development. She has a proven track record of success in partnering with organizations to develop and implement effective strategies that drive business results and foster a culture of inclusivity. The Inclusion Learning Lab is an innovative and immersive learning platform designed to support DEI and talent leaders in their critical work. As a leading advocate for change, the organization is passionate about driving progress and advancing diversity and inclusion in the workplace so everyone can thrive. The Inclusion Learning Lab, she is helping to shape the future of diversity and inclusion in the workplace. By empowering DEI leaders with the tools and resources needed to succeed.Margaret’s contributions to the industry are numerous and far-reaching. As a six-term Society for Human Resource Management (SHRM) Special Expertise Panel, she has demonstrated her expertise and dedication to human resources. She has also represented SHRM on the CIDRAP Board during the SARS and H1N1 outbreaks, helping to develop policies and procedures to mitigate the spread of infectious diseases.Margaret's leadership roles in professional organizations such as the Greater Miami Society for Human Resource Management (GMSHR) and the Workers' Comp Institutes (WCI) – Return to Work Section are a testament to her commitment to advancing the field of HR. She has also been recognized as a top speaker at the SHRM Annual and Diversity Conference for eight consecutive years. In addition, she has represented the HR community globally at conferences in Dubai, London, Canada, Trinidad, and Jamaica.As a facilitator for the DEI in Talent Development Certification, Margaret is helping to train the next generation of DEI leaders. In addition, she has designed continuing education courses for both SHRM and the Human Resources Certification Institute (HRCI) to ensure that HR professionals can access the latest tools and strategies for driving meaningful change in the workplace.Her post-graduate certification in Leadership Coaching and Executive Leadership Development reflects Margaret's commitment to ongoing education and development. Additionally, she holds a certificate in the ISO Diversity and Inclusion Standards, demonstrating her deep knowledge and expertise in this critical area.Margaret’s Industry Awards include the 2021 Diversity Innovators Award, the 2021 ACORD Women’s Insurance Innovators Award, the 2020 Insurance Industry Leader Award, and the 2017 Women Leading the Way Award.Margaret has authored three books. Her first book, From Workers’ Comp Claimant to Valued Employee (2008), challenged employers to value injured and disabled employees. Her second book, The Injury Management Challenge (2013), empowered front-line managers to manage workers' comp injuries effectively and create disability inclusion. Her third book, Leadership Self-Transformation (2017), challenges women to clarify their vision, pivot from expert to leader, and build the career they want.To learn more about Margaret, visit www.MargaretSpence.com or www.InclusionLearningLab.com.

Margaret Spence

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