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Michelle Bush is a managing consultant and certified executive coach at The Vaya Group, a boutique talent management consultancy that applies science and precision to the art of talent assessment and development. For more information, please visit www.vayapath.com.

Michelle Bush

Making Your IDP Work for You

It’s difficult to underestimate the importance of learning to the success of Cerner, one of the largest health care information service providers in the United States, with $4.4 billion in annual revenues and over 23,000 associates. The company supplies customers with a variety of solutions and services developed and delivered by associates who must be equipped with the most up-to-date knowledge of information systems, software, and industry expertise. Cerner currently has more than 120 learning professionals meeting the learning needs of their associates, all of whom are working to elevate the company’s mission to contribute to the systemic improvement of health care delivery.Onboarding of new associates has been a key focus area for learning, and software engineering onboarding in particular has been a challenge given rapidly changing technology. In 2012, Michelle Brush, then Software Engineer Velocity Program instructor and now engineering director, realized engineering onboarding needed to be modernized. The company was still training new engineers on outdated systems and tools such as COBOL, Visual Basic 6, and C++ and did not focus much on real projects or challenges faced by today’s software engineers.Brush implemented an updated onboarding experience for new hires called DevAcademy. The goal of the new approach was to increase engineer code quality, decrease product defects, and improve client satisfaction. Brush also anticipated an increase in participants’ knowledge of their roles, a decrease in the recruiting costs associated with hiring more experienced programmers, and an increase in manager satisfaction of new hires.

Cerner: Using Progressive Onboarding Programs to Launch Employee Performance Case Study

Michelle Yanahan, principal of ChangeFit 360, is a passionate organizational change management thought leader with proven expertise in programs that grow organizational change management as a business competency. Michelle has more than 18 years of business experience, holds a master’s degree in organizational behavior (as well as several change management certifications), and has been a featured presenter for many professional organizations, including ACMP, PMI, and SHRM.

Michelle Yanahan

Michelle Bartlett, PhD, is a faculty scholar at the Belk Center for Community College Leadership and Research at North Carolina State University where she leads a doctoral program for community college executive leadership at NC State University. Michelle has extensive experience designing and facilitating training for post-secondary education, business, and government programs. Michelle creates programs in executive leadership, universal design for learning, accessibility design in online environments, and instructional design. She serves as professional development trustee for the Association for Career and Technical Education Research and vice president for membership retention on the Research Triangle Area Chapter ATD Board, and she is the co-founder of the UNITE lab.

Michelle Bartlett 

Michelle Ratcliffe is Protiviti's global learning and development leader and is a director on Protiviti's human resources team. Michelle partners with senior executives to identify development needs and organizational change and transformation needs, and creates talent development strategies and solutions that support the business objectives. In her role Michelle focuses on creating memorable and valuable development experiences for Protiviti's people, and on cultivating and championing the unique Protiviti culture. Michelle is recognized for creating award-winning and innovative learning solutions, developing effective curriculum and professional development models, and for infusing leading learning techniques. Michelle has more than 25 years of experience as a successful and innovative talent development leader in the professional services and software development industries. Prior to joining Protiviti, Michelle was a talent development leader at Deloitte in the global Deloitte consulting and national industry practices and an education and documentation leader at Dun & Bradstreet Software.

Michelle Ratcliffe

Winter 2020 - CTDO Magazine

Follow these seven steps to effect change.

Transform Learning for Business Impact

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Tips to Market Your Consulting Business

Michelle Tillis Lederman, CSP, is known for her energetic, engaging, and authentic presentations. An expert on workplace communications and relationships, Michelle's mission is to help people work better together and advance their individual impact. She is an accomplished speaker, trainer, coach, and author of four books including the number one new release the Connectors Advantage and the internationally recognized 11 Laws of Likability.Michelle, named one of Forbes Top 25 Networking Experts, is a connection creator and CEO of Executive Essentials, which provides customized communications and leadership programs for Fortune 500, nonprofit, university, and government clients. She has worked with JPMorgan Chase & Co., Johnson & Johnson, Deutsche Bank, Michigan State University, MetLife, Sony, Ernst & Young, the Department of Environmental Protection, and Madison Square Garden. Passionate about education, Michelle served as an adjunct professor at NYU, on the faculty of the American Management Association, for the Lehigh Executive Education, and for Rutgers Executive Education.A former finance executive and NYU professor, Michelle is a regular in the media, appearing on CBS, NBC, Fox, NPR, CNBC, the New York Times, the Wall Street Journal, Working Mother, US News & World Report, MSNBC, Forbes, and USA Today among many others.Michelle spent a decade in finance with positions in audit, M&A, financial consulting, VC, and hedge fund investing. She received a BS from Lehigh University, an MBA from Columbia Business School, and a coaching certification from iPec. She holds the PCC certification from the International Coaching Federation. Executive Essentials is a certified Women Business Enterprise.

Michelle Tillis Lederman

Michelle Kozin is vice president of learning and communications for PI Worldwide. She is responsible for designing and implementing all of the enablement programs for the company’s global network of 400 consultants, including onboarding, learning, and business development. She also manages the content and communications strategy for the organization.

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