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Paul Eder is a lead consultant with The Center for Organizational Excellence. He has provided data-based advice and support to public and private organizations for 13 years.

Paul Eder

Summer 2014 - The Public Manager

A unifying change vision can help government organizations achieve results despite electoral and economic upheaval.

Public Managers and Politically Driven Change: A Retrospective

Becker’s Hospital Review named Paul Rumsey one of the 10 chief learning officers to know in 2016. At Parkland, Paul supervises leadership development, influencing more than 800 leaders. He partners with the C-suite on the strategic plan implementation and succession management. Previously at TGI Fridays, Paul led the global learning and development strategy while also facilitating C-suite talent reviews and succession planning. From this assessment of employees at all levels, he implemented global initiatives in customer service, sales, process improvement, cross-functional alignment, and leadership development. At MicroStrategy, Paul led the global education services team, which focused on software adoption management worldwide for large clients such as Facebook, Visa, Swedbank, Saint-Gobain, and eBay. He also led teams at UnitedHealth Group (Fortune 20) and various education organizations, primarily focusing on operations, customer service, IT, and leadership development. Teams under Paul’s leadership won the CareerStat Emerging Leader Award focused on frontline employee development, and the Cornerstone RAVE Award for Advancement in Reinventing Work.

Paul Rumsey

December 2020 - TD Magazine

A review of Eat, Sleep, Innovate: How to Make Creativity an Everyday Habit Inside Your Organization by Scott D. Anthony, Paul Cobban, Natalie Painchaud, and Andy Parker

Be Creative Every Day

May 2017 - TD Magazine

Helping Every Team Exceed Expectations

October 2012 - TD Magazine

Suzlon Energy Ltd.

August 2012 - TD Magazine

Leadership Is Everybody’s Business

Emergency Training Takes CENTER STAGE

Outsourced Learning A New Market Emerges

Paul H. Elliott, PhD, is principal consultant at Exemplary Performance, which he founded in 2004 based on his desire to improve business results by replicating the accomplishments of clients’ highest performers. His expertise is in analyzing human performance and designing solutions that optimize human performance. Elliott has worked with Fortune 500 companies including BP, ExxonMobil, DocuSign, Agilent, FedEx, JPMorgan Chase, HSBC, AstraZeneca, GM, Proctor and Gamble, and Ford. Additionally, he has supported Microsoft in defining and applying techniques for optimizing individual and team performance for more than 20 years.Elliott co-authored, with Al Folsom, Exemplary Performance: Driving Business Results by Benchmarking Your Star Performers. It was awarded the International Society of Performance Improvement’s 2014 Award of Excellence for Outstanding Performance Improvement Publication.Elliott received his PhD in educational psychology from the University of Illinois, and his BA is from Rutgers University. He served on the of the American Society of Training and Development’s board of directors from 1993 to 1995 and was ASTD’s Executive in Residence when he crafted the organization’s strategy and approach to human performance improvement.Throughout his career, Elliott has written extensively, including chapters in The ASTD Handbook: The Definitive Reference for Training and Development (“Linking Learning to Performance”); The ASTD Handbook for Workplace Learning Professionals (“Identifying Performance and Learning Gaps”); Moving from Training to Performance (“Assessment”); and Handbook of Human Performance Technology (“Job Aids”). He also co-authored “Helping Every Team Exceed Expectations” in TD magazine.

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