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Ryan Panzer is a curriculum architect for Zendesk, a software company focused on improving the customer experience. He works in Madison, Wisconsin, focusing on developing instructional content and coaching programs for Zendesk’s Customer Advocacy organization. Ryan is a member of the ATD-Madison Area Chapter Board of Directors. A die-hard football fan, you can find him at nearly every Wisconsin Badger football game. He passed the CPLP in November 2018.

Ryan Panzer

February 2020 - TD Magazine

Swap Frameworks for Skills-Based Leadership Development

The CPLP helped me to see how training and instructional design fit within a larger system of talent development.

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