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Troubleshooting for Trainers: Q&A With Sophie Oberstein

Sophie Oberstein discusses her new book, 10 Steps to Successful Coaching, 2nd Edition.

Q&A With 10 Steps to Successful Coaching Author Sophie Oberstein

Sophie Oberstein is an author, coach, adjunct professor, and L&OD consultant helping individuals who are seeking increased effectiveness and satisfaction at work. She’s been in the field of learning and organizational development for more than 20 years at public and private organizations, including Weight Watchers; Columbia University Irving Medical Center; Redwood City, California; and Citibank, N.A.Oberstein is on the faculty of the NYU School of Professional Studies, where she developed and conducts the fundamentals course in the learning design certificate program. She has also taught at Drexel University, Mercer County Community College, and Menlo College.Her books— Troubleshooting for Trainers, 10 Steps to Successful Coaching, 2nd edition, and Beyond Free Coffee & Donuts: Marketing Training and Development—are available from ATD Press. Oberstein is a past president of ATD’s Greater Philadelphia chapter.You can reach her on LinkedIn at linkedin.com/in/sophieoberstein or via her website at sophieoberstein.com.

Sophie Oberstein

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When you need to repair an appliance on the fritz, you can consult the instruction manual. But if you’re stuck when designing or facilitating training, what resource can you turn to for solutions to your problem?
Join Sophie Oberstein, the author of the new ATD Press book Troubleshooting for Trainers, for a webcast that will provide more than 40 tips to address 13 common training challenges, including:

Requests for training about topics you know nothing about
Individuals with varied levels of skill and interest in your training sessions
Not enough sign-ups for your offerings
Not being seen as a value-added organizational partner

Sophie will present three case studies about three trainers to help participants brainstorm and discuss best practices, and she’ll provide time for questions about your specific concerns in a Q&A. This webcast will be geared toward new trainers, accidental trainers, and occasional trainers as well as experienced trainers who are looking for new tips to resolve their training challenges.

Troubleshooting for Trainers

Trends are of the moment, but don’t let them trip you up. The fundamentals of how adults learn, how people process and retain information, and what qualities make a program stick are here to stay. Remember: it’s not instead of, it’s

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