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Terry Ward is the founder and president of a national communication and presentation skill straining organization, the CommSkills Group. Terry has more than 30 years of experience in communication skills training and many of his programs were founded on a guiding principle: caring about the needs of your audience creates genuine communication. As a change agent and catalyst, Terry’s focus is on changing the way people and businesses communicate. His proprietary method, “State of Mind,” guides professionals to develop communications skills make powerful human connections with their audience.

Terry Ward

Executive Presence + Leadership

Understanding Your State of Mind Leads to Effective Communication

Stephanie grew up watching her grandfather glide through his Floridian hotel lobby, pleasing his guests who drove 100 miles to experience his hospitality. That early inspiration led Stephanie to the front desk of Chicago's Drake Hotel, the day after graduating from the University of Illinois/Champaign. Her hotel career skyrocketed to sales and marketing roles with Hilton Worldwide, Air France/Meridien Hotels, and Omni Hotels & Resorts. With her vast Rolodex, and never leaving any stone unturned, Stephanie followed her organizational and artful instincts to become an event planner. Through a consortium of boutique event houses, she attracted blue-chip clients to produce events coast to coast. Next, Stephanie was tapped as Director of Development at the Terra Museum of American Art. She studied the collection for years as a museum docent, helping the education department establish a corporate relations orientation through tours. Once employed, Stephanie managed all cultivation aspects, restructuring the museum’s revenue goals by turning the building into an event venue for profit. Stephanie's pioneering set a precedent for the way cultural events would long be held. The newly found word "edutainment" was no longer a mystery. Bass Hotels of the UK sought Stephanie as a director for their coveted Allerton Hotel restoration and re-opening, where she directed 25 inaugural engagements. Her strengths were best leveraged in Talent Management with weekly staff orientations. She motivated the team to re-launch the radio breakfast club, with area celebrities and neighbors highlighted on the air.   Stephanie most fondly reveres her Chef Concierge role at The Talbott Hotel, an award-winning Gold Coast property in the luxury boutique category. ("Chef" meaning head or chief in French, not a role in the hotel kitchen!) Her training expertise came into play with one-on-one and classroom training for seven years. Stephanie earned the highest designation of Les Clefs d'Or, and is Past President of the National Concierge Association – Chicago. She was also a finalist for the Illinois Hotel & Lodging Association Stars of Industry Annual Awards. Stephanie is a Certified Guest Service Professional (CGSP) as awarded by the American Hotel & Lodging Association.

Stephanie Emrich

When you integrate curiosity, improvisation, and intuition into your leadership practice, you develop your creativity quotient.

The Creativity Quotient

Shermaine Perry wins ATD's One to Watch Award.

ATD Announces One to Watch Award Winner

2020 Best Practices  - TD Magazine

The Association for Talent Development recognizes individuals who have made significant contributions to the talent development field. These are the 2020 award winners.

Additional ATD Award Winners

Fall 2011 - The Public Manager

High-Impact Decisions: Report Card Grades Regulators

Korn/Ferry International Named HR Consulting Firm of the Year at China Staff Awards 2010

Cited as a forerunner of corporate change in The Age of Heretics, Frederick A. Miller serves as CEO of The Kaleel Jamison Consulting Group (one of Consulting magazine's Seven Small Jewels in 2010). With more than 30 years in organization development and transformation, he specializes in using inclusion as the HOWSM "a foundational transformation mindset he co-created with Judith H. Katz ”to accelerate results and achieve higher operational performance in Fortune 100 companies and other organizations. He co-authored, with Judith H. Katz, Be BIG: Step Up, Step Out, Be Bold: Daring to Do Our Best Work Together and The Inclusion Breakthrough: Unleashing the Real Power of Diversity. He has served on the boards of Ben & Jerry's Homemade, Day & Zimmermann, and many other organizations. Fred has received many honors during his career: In 2007, Profiles in Diversity Journal named him one of 40 Pioneers of Diversity, and he became the youngest person ever to win the OD Network's Lifetime Achievement Award.

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