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Tracy Butz is the infusion of an engaging, powerful, and poignant speaker, who is well-known for her ability to inspire and influence positive behavior change.As a former director of learning and development and 20+ years of speaking experience, her trusted clients include the U.S. Army, Motorola, Subway, NAMIC and US Bank, to name a few. She is also a Certified Speaking Professional® (CSP) the highest honor in her profession held by only 12 percent of speakers worldwide and is a prolific and best-selling author, with her fifth book published in 2019.Tracy is a dynamic, passionate speaker who is focused on helping organizations and individuals energize workplace culture, enhance employee engagement and empower high performance.

Tracy Butz

How we communicate and articulate our thoughts significantly influences the perceptions others have of us, our organization, and the services offered.

Perfect Your Pitch With Poise and Polish

What kind of year will 2019 be for your career? Will you make progress, mark time, or fall behind?
Do you feel stuck in a dead-end job with limited opportunities to advance? Are you waiting for your boss or HR to manage your career? Have you interviewed for a promotion a few times, but haven’t gotten selected? Do you love your job, but know it’s time to move on? Are you already on the high-potential track, but need to stand out in the pile?
Vivian Blade has seen many professionals get caught up in being so busy with their work that they don’t give much attention to their careers. Then, months pass, and they’re not making the progress they’d hoped and are frustrated by the lack of career opportunities.
You have more control than you think over the outcomes in your career. Don’t look back with disappointment. Make the most of 2019, starting now.
The right focus and a shift in mindset can give you the power to make change happen.
Join Vivian for this interactive webcast as she equips you to:

Apply five often overlooked, highly effective strategies to ensure career success.
Know the right questions to ask yourself to get on the right track.
Shift your mental power to hit the ground running and ensure 2019 is a banner year for you.


Hit the Ground Running: 5 Often Overlooked Strategies to Ensure Career Success in 2019

Upskilling and Reskilling Are a Top Priority, But How Can You Track It?

In today’s fast-paced business world, leadership development isn’t just a priority—it’s a competitive edge. But here’s the catch: leadership development only delivers when it’s engaging, practical, and backed by data. Anything less is a waste of time and resources.
Join this webinar to learn how top companies use simulation-based training to craft smart, scalable strategies that fast-track their leadership initiatives.
During this event, you will learn:

Proven strategies for building leadership programs that drive measurable results
The common traps that derail leadership initiatives—and how to avoid them
How simulations are helping companies identify and accelerate top talent at scale


Scaling Leadership Development: How Top Companies Find and Fast-Track Future Leaders

February 2021 - The Buzz

While it might be easy to write off these folks as being lazy or not up to the challenge, that’s rarely the case. It’s up to the team’s leader to turn things around with compassion and understanding.

Helping Underperformers Get Back on Track

In her role as director of manager development for Root, Tracey is fanatical about helping leaders engage and inspire their teams to execute strategy. She has seen firsthand the critical, but often forgotten, role that managers play in bringing strategy to life through their teams and is passionately driven to fuel their success. As a strategy execution and manager development professional with more than 18 years of experience, Tracey is the leading content expert responsible for the design, development, and delivery of Root Compass, Root’s renowned manager development program. She has worked with clients such as Petco, MedImmune, Popeyes, United Rentals, Novartis, and Hilton Garden Inn to empower their leaders with the skills they need to help their teams achieve breakthrough performance.

Tracey Nawrocki

May 2021 - The Buzz

This is the chance to get things back on track, restore company culture, and put the madness of the pandemic behind us. However, employees are not on board. The vast majority want to stay remote in some form or fashion and are willing to abandon thei

Business Is Changing. Get on Board or Get Left Behind

The sales world is turning upside down. Those preparing reps must adjust so their protegees can thrive. Shifting customer demands and the ever-evolving artificial intelligence (AI) landscape are forcing sales teams to transition from traditional training to continuous skill development. Research indicates that continuous training and coaching, along with real-time feedback, can improve performance by up to 88 percent compared to traditional static training. That’s why it’s important to shift focus from sales enablement to sales readiness—before even considering AI. From Sales Enablement to Sales Readiness Sales enablement provides reps with content, tools, and training. But as competition intensifies, organizations are shifting toward sales readiness. This strategy emphasizes developing and practicing skills reps need to effectively address real-world challenges. A Forrester study found that 62 percent of the field’s leaders prioritize sales readiness as a key strategy, underscoring a growing recognition of the need for readiness over enablement. Sales readiness requires ongoing practice, skill assessment, and gap analysis to continually prepare reps for evolving customer needs. Coaching: The Cornerstone of Sales Readiness Effective coaching drives readiness, offering guidance and feedback and helping sales professionals translate training into action. Delivering personalized coaching at scale, however, can be challenging. According to the Sales Management Association, companies offering formal coaching report a 16.7 percent higher win rate. Personalized feedback is key; research shows reps who receive tailored coaching see a performance boost of up to 27 percent. Personalized coaching fosters targeted skill development, making it a vital component of any readiness program. The Role of AI in Sales Coaching and Readiness AI is a natural support for this shift to sales readiness. AI tools provide real-time feedback, help identify skill gaps, and streamline personalized coaching efforts, making coaching more efficient. AI provides clear benefits for both sales reps and their managers. A McKinsey report reveals that companies using AI in their sales processes see sales increase by 10 percent and cost reductions by 20 percent. Additionally, AI helps sales managers automate assessments, enabling them to track team performance and quickly identify areas for improvement. This data-driven approach helps align coaching with business objectives, ensuring measurable progress. Integrating AI Into Sales Readiness StrategiesTo fully harness AI’s power, it must be integrated into a broader sales readiness strategy. Gartner reports that 84 percent of sales organizations prioritizing continuous development see substantial quota attainment improvements.AI simulations and personalized assessments help reps practice in controlled environments, increasing confidence and preparation for live interactions. AI-driven readiness reports provide managers with actionable insights, helping them tailor coaching strategies to team needs. The Long-Term Impacts of Coaching and AI on Sales Performance Integrating AI-powered tools into coaching and training offers a significant performance boost. The Association for Training and Development found that companies investing in comprehensive sales coaching see a 50 percent increase in net sales per rep. Organizations leveraging AI tools report higher engagement, better retention, and improved performance across their teams. The key to sustained sales success rests at the intersection of coaching, real-time feedback, and AI-driven learning tools. Looking for a place to start? Check out the Essential B2B or B2C Sales Team Training Checklist. 

The Future of Sales Training: Unlocking Performance With AI-Powered Coaching and Sales Readiness

As 2024 unfolds, the HR and L&D landscape has transformed significantly, driven by advancements in artificial intelligence (AI). Earlier in the year, CYPHER Learning made key predictions for 2024 about AI’s role in shaping the future of work and learning. Now, many of those predictions have become a reality. The AI trends that have emerged are not just speculative but practical shifts in how we work and learn.Here are eight AI predictions for 2024 that have stood the test of time and are shaping the HR and L&D market today.1. Proactive AIOne major prediction was that AI would become more proactive, and that’s exactly what we’re seeing. AI now anticipates user needs rather than waiting for input. Tools like Microsoft’s Copilot and Google’s Gemini have taken proactive AI mainstream, streamlining workflows across industries by predicting actions and suggesting content.In HR, this has translated into AI tools that automatically recommend training courses based on employee roles and skills gaps, making it easier for L&D teams to stay ahead of workforce needs and ensuring more tailored learning experiences.2. Refined vs. Raw AI2024 saw a shift from experimental AI models to more polished and reliable tools. The refinement of AI systems, driven by improved oversight and cross-checking mechanisms, ensures accuracy and reduces the risk of errors or biases. OpenAI and Google, for example, have refined their models to deliver more dependable results.In L&D, this refinement is critical. AI Crosscheck from CYPHER plays a key role in ensuring the accuracy of AI-generated content, particularly for training programs, making sure employees receive high-quality, validated learning experiences.3. Remote Training for ManagersThe prediction that AI would help managers lead distributed teams has also proven true. With remote and hybrid work becoming the norm, AI tools are being used to support managers in training and managing teams from a distance.Platforms like Zoom and Salesforce now integrate AI to enhance communication, track employee progress, and provide real-time feedback, ensuring that remote teams stay productive and engaged. This has helped bridge the gap between remote workers and in-office teams, offering personalized training and support.4. Workforce VersatilityAI has become a key driver in creating a versatile workforce. Platforms like Udemy and CYPHER Learning use AI to help employees build both hard and soft skills, offering personalized learning paths based on individual goals and performance.This shift is essential in today’s rapidly evolving work environment. AI-driven tools ensure that employees remain adaptable and versatile, ready to meet the challenges of a changing job market.5. Upskilling and ReskillingAs industries rapidly change, the need for upskilling and reskilling has become more urgent. AI has played a crucial role in helping organizations address these challenges by identifying skills gaps and recommending tailored training solutions. For example, the CYPHER Learning platform automates the mapping of course content to skills and assessments, enabling employees to quickly develop and master the competencies required to keep pace with technological advancements.This automation makes L&D efforts more scalable and efficient, allowing companies to better align employee development with their business objectives.6. Improving Daily LifeAI is now embedded in both personal and professional settings, streamlining tasks and improving daily workflows. From virtual assistants like Alexa to AI-powered learning platforms, technology is making everyday processes more manageable.In the HR and L&D space, AI is being used to personalize learning experiences, ensuring that employees receive content that is relevant to their needs. AI-driven tools are making it easier for workers to acquire new skills, contributing to more dynamic and adaptable learning environments.7. Job Market ShiftsAI is transforming the job market, just as predicted. New roles focusing on AI management, data analysis, and oversight have emerged, while traditional roles are being redefined to include AI-based skills. This shift is being felt globally; for example, a survey reveals that 78 percent of workers believe AI will affect their roles within the next two years.In HR, AI tools are being used to assess workforce readiness and match candidates to roles more precisely. Meanwhile, L&D teams are leveraging AI to guide employees toward the skills they need to stay competitive in an ever-changing job market.8. Addressing AI BiasThe increased focus on addressing AI bias in 2024 has proven essential. Companies like Google and Microsoft are investing in reducing bias in AI systems, ensuring that AI models are more inclusive and representative of diverse perspectives.In the L&D space, AI-generated content and recommendations must be equitable to ensure that all employees, regardless of background, have access to learning opportunities. This focus on fairness is critical as AI continues to evolve, ensuring that AI systems benefit everyone and promote inclusive growth across organizations.2024 and BeyondWhether it’s refining AI tools, supporting remote work, or addressing bias, the industry has moved in the direction that was forecasted. At CYPHER Learning, we’re proud to have contributed to these advancements, particularly with innovations like AI Crosscheck and AI-enabled skills development, which are helping organizations create smarter, more efficient learning environments.Stay tuned for our 2025 predictions—they’ll provide insight into the next phase of AI’s impact on HR and L&D, helping you stay ahead of the curve.

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