Many managers are uncomfortable delivering feedback to employees. But better feedback leads to better performance. Without feedback, employees can’t improve. In this issue of TD at Work, Ben Locwin provides a modern approach to giving performance feedback. He discusses:

• the importance and challenges of giving feedback

• why performance feedback discussions go wrong

• how to personalize feedback discussions for the recipient

• considerations for measuring the effectiveness of these discussions

• tools managers can use to more effectively provide feedback.