When talent development professionals know more about their learners’ interests, knowledge gaps, learning preferences, and amount of discretionary time for learning, they can offer products that better meet individuals’ learning needs. Learning personas help TD professionals expand that knowledge. In “Learning Personas: Beyond Demographics,” Karen Bishea Williams unpacks learning personas from an L&D perspective. In this issue of TD at Work, she provides:

• information about how to better understand learners

• insights and a five-step process for building a set of learner personas

• a sample learner persona set.