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Templates and Tools

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Training Novices vs. Experts

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This job aid will help you tailor instructional strategies to the learners level of expertise.

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About the Authors
Patti Shank

Patti Shank, PhD, CPT, is a learning designer and analyst at Learning Peaks, an internationally recognized consulting firm that provides learning and performance consulting. She is an often-requested speaker at training and instructional technology conferences, is quoted frequently in training publications, and is the co-author of Making Sense of Online Learning, editor of The_Online Learning Idea Book_, co-editor of The E-Learning Handbook, and co-author of Essential Articulate Studio ’09.


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