Suz Burroughs
ABOUT ME
A critical part of collaborative advantage is a natural love of learning and a desire to make the world a better place.  Suz believes that this is how a company learns, grows, and adapts faster than other companies.  She enables the connections between the teacher and learner in all of us by creating global, robust, measurable learning environments where people share their knowledge, experience, and passion with each other in person and through technology. In addition to owning a consulting, contracting, coaching, design, and development business for almost seventeen years, Suz was instrumental in building the Global Innovation Program at Google, building learning programs, coaching projects, and scaling human centered design across the organization.  She helped to create the Google Design Garage and trained facilitators for internal human centered design programs. She piloted and led large client collaborations using human centered design for top customers of Google and many internal teams including programs for the YouTube BrandLab and the Google Executive Briefing Center.  While at Google, she worked with the Search Inside Yourself program, executive development, and the Learning and Development function as a lead Instructional Designer on several programs.  She also assisted with the design and development of complainant non-SCORM features for the internal Google learning management system, resulting in reduced tracking failure rates for online training modules. Suz holds a M.S. Ed with an option in Online Teaching and Learning from California State University East Bay. Her main research areas as a learning designer are proxies for measuring informal learning, building learning organizations, design of technology enabled learning environments, Complex Adaptive Theory for organizational design, human centered design methodologies, collaboration theory, visual thinking, self-organizing teams, and evidence based learning for live, online, and blended environments.  She has a passion for inclusive learning for those with physical, cognitive, and emotional difference including assistive technology and adapting classrooms for difference.  Her B.A. is in Art History from the University of California at Berkeley where she was honored as a Haas Scholar in 2004-2005. Her main focus as an undergraduate researcher was in the negotiation of political identity public art and aesthetic philosophy with regard to identity issues. She's taken continuing education at Stanford and other institutions in Innovating Global Products and Services, Web Design & Development, Cooperation Studies, and Design for Sustainability. Suz also works as an Adjunct Professor of Innovation and teaches at business schools and in entrepreneurship programs.  Current courses include Human Centered Solutions and Design Innovation Workshop, Executive Presence and Pitch Clinic, Managing Innovation and Change, and 3DS (3 Day StartUp). She maintains her consulting and design business and serves as the President of the Board of the Institute for Compassionate Leadership.  She is a teaching intern for the University of Massachusetts Medical Center for their Mindfulness Based Stress Reduction program and offers instruction in the science and practice of stress management.