Learn how to use the Human Performance Improvement (HPI) process, a proven approach to improving performance, to help your stakeholders create bottom-line results.
Live Online
Face to face
Course Info
Human performance improvement (HPI) is at the heart of talent development. As a results-based systematic process, HPI is used to identify, analyze, and address performance problems in the workplace and gives the TD professional a proven methodology to tackle performance gaps. This course provides you with an understanding of HPI and the powerful role it plays in the development of our workforces.
With this foundation in HPI, you can begin to take your TD work beyond learning and development projects to operate as a strategic partner with your organization to identify solutions that improve business outcomes (like reducing costs, saving time, and increasing customer satisfaction). Knowledge and skills gaps account for only a small portion of performance-related issues in the workplace. This program will help you to identify other potential performance enablers, such as motivation, managerial support, technology, resources, organizational structure, and process. Leaving these factors out of your solutions could mean you are minimizing your potential impact by creating programs that don’t truly address the root of the problem.
Using ATD’s practical HPI model, you will learn what it means to work with organizations to:
Articulate business goals.
Link business goals to human performance.
Diagnose an organization’s current state of performance.
Identify root causes of performance gaps.
Implement appropriate solutions (that may not be training).
Evaluate results.
Increase impact through effective change management.
Throughout the course, you will use a real case study to apply HPI techniques and receive feedback from your facilitator and peers.
Format
Live Online
Face-to-Face
Roles
Independent Consultant, HR/OD Professional, Instructional Designer, Talent Development Manager, Trainer/Facilitator
Capability Areas
Change Management, Performance Improvement, Talent Strategy and Management
Level
Capable
Language(s)
Chinese
English
Credits
APTD 14
CPTD 14
CEU 1.4
HRCI 14
PDC 14
Recognition
ATD Certificate of Completion, Digital Badge
Time Zone: UTC
Additional Credits | Type | Credits | |
---|---|---|---|
APTD Credential | Professional Development Hours/Recertification Points | 14 | More Info |
CPTD Credential | Professional Development Hours/Recertification Points | 14 | More Info |
HR Certification Institute® | Recertification Credit Hours | 14 | More Info |
Society for Human Resource Management | Professional Development Credits (PDCs) | 14 | More Info |
Facilitators
WHAT OUR PARTICIPANTS ARE SAYING
Testimonials
"This was an incredible course to expand my knowledge in understanding performance outcomes and really provided me with a new perspective on how to bridge the gaps we are seeing at the organizational and individual level."
"I was engaged the entire time and there were plenty of opportunities to participate, network, and share with the rest of the class. ATD is a fantastic resource for anyone in this profession!"
"My favorite takeaway from the program is there are solutions beyond training. I would recommend this program because it has real impact on the training professional."
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