Learn how to use the Human Performance Improvement (HPI) process, a proven approach to improving performance, to help your stakeholders create bottom-line results.
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Face to face
Course Info
Human performance improvement (HPI) is at the heart of talent development. As a results-based systematic process, HPI is used to identify, analyze, and address performance problems in the workplace and gives the TD professional a proven methodology to tackle performance gaps. This course provides you with an understanding of HPI and the powerful role it plays in the development of our workforces.
With this foundation in HPI, you can begin to take your TD work beyond learning and development projects to operate as a strategic partner with your organization to identify solutions that improve business outcomes (like reducing costs, saving time, and increasing customer satisfaction). Knowledge and skills gaps account for only a small portion of performance-related issues in the workplace. This program will help you to identify other potential performance enablers, such as motivation, managerial support, technology, resources, organizational structure, and process. Leaving these factors out of your solutions could mean you are minimizing your potential impact by creating programs that don’t truly address the root of the problem.
Using ATD’s practical HPI model, you will learn what it means to work with organizations to:
Articulate business goals.
Link business goals to human performance.
Diagnose an organization’s current state of performance.
Identify root causes of performance gaps.
Implement appropriate solutions (that may not be training).
Evaluate results.
Increase impact through effective change management.
Throughout the course, you will use a real case study to apply HPI techniques and receive feedback from your facilitator and peers.
Format
Live Online
Face-to-Face
Roles
Independent Consultant, HR/OD Professional, Instructional Designer, Talent Development Manager, Trainer/Facilitator
Capability Areas
Change Management, Performance Improvement, Talent Strategy and Management
Level
Capable
Language(s)
Chinese
English
Credits
APTD 14
CPTD 14
CEU 1.4
HRCI 14
PDC 14
Recognition
ATD Certificate of Completion, Digital Badge
ATD Human Performance Improvement Certificate Brochure
Download the brochure to learn everything you need to know about this course.
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Time Zone: UTC
Apr 15 - 24 2025, 5:30 PM - 9:00 PM
Live Online
Online
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May 16 - 17 2025, 12:30 PM - 8:30 PM
Face-to-Face
Washington, DC
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Jul 15 - 24 2025, 5:30 PM - 9:00 PM
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Online
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Aug 11 - 20 2025, 1:00 PM - 4:30 PM
Live Online
Online
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Additional Credits | Type | Credits | |
---|---|---|---|
APTD Credential | Professional Development Hours/Recertification Points | 14 | More Info |
CPTD Credential | Professional Development Hours/Recertification Points | 14 | More Info |
HR Certification Institute® | Recertification Credit Hours | 14 | More Info |
Society for Human Resource Management | Professional Development Credits (PDCs) | 14 | More Info |
Facilitators
President and Chief Learning Officer | Amy P. Kelly Companies
Amy P. Kelly, SHRM-SCP, SPHR is a Human Resources & Talent Management Executive. She builds award-winning employment brands, corporate universities, leadership development programs, and organizational well-being strategies. She is a...
Founder and CEO | Sundial Learning Systems, Inc.
Ethan Sanders is the Founder and CEO of Sundial Learning Systems, a consulting firm specializing in the fields of organizational strategy, development, and engagement. Ethan has provided consulting services to...
Ahmed Abd Alwareth is a global talent management and people development expert, as well as a strategic HR and business growth consultant. With 15 years of diversified experience in different...
Managing Partner | SIMDUSTRY
Bahaa Hussein, CPTD®, is a co-author of the ATD-published book “Destination Facilitation”, which is considered the travel guide to training around the world, describing the importance of a global mindset,...
President | The Engagement Effect
Chris Ross has been a performance consultant, trainer, lecturer and presenter for over 30 years. He owns The Engagement Effect, a multi-discipline training and consulting firm with over clients throughout...
Workplace Culture Consultant | MRA
Dana is a Talent Development Consultant. She specializes in creating and facilitating leadership development.
She has over 25 years of leadership experience in a Fortune 50 company. She coached and...
Nelson Performance Develop, LLC
Erica Nelson, MA, has been in the learning and development field for 25 years, consulting with clients from various fields at the corporate level. Clients include Horizon Therapeutics, Wintrust Financial...
Global Leadership Development Consultant and Professor | DeEtta Jones & Associates
Jennie Walker has more than 20 years of experience designing and facilitating talent development solutions across cultures, industries, and organizational levels for many leading companies. She specializes in developing people...
VP Training/Prof Services | Learning Solutions, LLC
Lynn Lewis is an author and learning and performance consultant who fell onto this path in life by accident. Starting her career in broadcast journalism and newswriting, she taught those...
Vice President | Deltek
Mason Holloway has an extensive professional background, including 15 years in senior management and consultative positions working in business consulting, business operations, sales, and human performance improvement (HPI). He is...
L&D Associate Manager
Olga Gavrilova is a talent development leader and educator with more than 15 years of experience in both academic and corporate settings. During her career, Olga has worked with a...
Organizational Psychologist and Facilitator
Poonam Pandit is an established organizational psychologist and facilitator at ATD. She is a down-to-earth educator and people development coach with a passion for delivering effective, easy-to-understand, and practical solutions....
Co-founder & CEO | Relego LLC DBA Pivotn
Sam Caballero is a seasoned talent development professional and pivot coach who is passionate about helping people help themselves. This is accentuated by his purpose of how he can be...
Founder & MD | CALM Worldwide (Center for Action in Learning Management)
Seema Nagrath-Menon is the Managing Director & Founder of CALM Worldwide (Center for Action in Learning Management), a professional and dynamic Management & Learning Consultancy.
Seema is a Talent Development...
Managing Director | SL Consulting
Sherri Leggett is the founder and managing director of SL Consulting, a management and leadership development consulting firm. She is a proud contributing ATD member and past local chapter president.
Owner | The ROI Generator LLC
Faith Krebs is experienced in leading worldwide organizational strategies and solutions that drive profitable, sustainable, and scalable business growth. She has demonstrated success in championing business results and performance...
Founder | THINK for Professional & Personal Development
Rania is a technical corporate veteran-turned master coach and facilitator on a mission to help make the world a more humane place one change agent at a time.
She works...
WHAT OUR PARTICIPANTS ARE SAYING
Testimonials
"This was an incredible course to expand my knowledge in understanding performance outcomes and really provided me with a new perspective on how to bridge the gaps we are seeing at the organizational and individual level."
Read More"I was engaged the entire time and there were plenty of opportunities to participate, network, and share with the rest of the class. ATD is a fantastic resource for anyone in this profession!"
Read More"My favorite takeaway from the program is there are solutions beyond training. I would recommend this program because it has real impact on the training professional."
Read MoreContact Us
Live Chat
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Phone
1.855.404.2783
mycareerpath@td.org
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